Hotels in Alexandria

Springhill Suites Alexandria Tech Center

Springhill Suites Alexandria Tech Center

Springhill Suites Alexandria Tech Center Image
3 Star
Hotel Guest Rating: 9.0/10
2950 Eisenhower Avenue
Alexandria, VA 22314

Hotel Guest Rating for Springhill Suites Alexandria Tech Center in Alexandria

# 11 of 42 hotels in Alexandria
Based on 118 reviews from guests who stayed at the
Springhill Suites Alexandria Tech Center
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Springhill Suites Alexandria Tech Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Greg from Jacksonville, FL
May 8, 2013
Couple
10.0

Great experience. Hotel is new. free shuttle to subway stop. Breakfast was very good with a lot of variety.

Group Traveler
Verified Hotel Guest from Overland Park, KS
May 6, 2013
Group Traveler
8.0
The staff
breakfast was a little limited compared to other hotels I have stayed at in this area.
Senior Travelers
Kenneth from Cape Coral, FL
May 5, 2013
Senior Travelers
5.0
Breakfast was very good
Two nights, young guests were slamming doors and running up and down the hall
Couple
Stephanie from Morgantown, WV
May 1, 2013
Couple
9.0
Staff was friendly and helpful. The free parking and free breakfast were awesome and not super common in the DC/NoVA area.
Couple
Verified Hotel Guest from Durham, NC
April 30, 2013
Couple
8.0
The rooms were nice.
Our shower door didn't seal properly so water leaked all over the floor each time we showered. Could hear a lot of noise in the halls in the morning.

Very close to the Metro, free parking, great staff.

Couple
Jade from Gallatin, TN
April 29, 2013
Couple
10.0
It was beautiful, clean, and very convenient. The staff were so helpful and accommodating.

This hotel exceeded my expectations. Very convenient to D.C. Complimentary shuttle to the Metro was very prompt and easy to arrange.

Carolyn from Williamsburg, VA
April 29, 2013
10.0
The hotel met every aspect. It could have been a little closer to restuarants but it did provide breakfast which was gresat.
Absolutely wonderful

The layout of the room was excellent, the only improvement would have been to totaly separate the bedroom.

Group Traveler
Scott from Knoxville, TN
April 25, 2013
Group Traveler
9.0
Great location--very close to the Metro and they shuttle you to and from. I loved the contemporary look of the hotel's interior. The staff was friendly and the breakfast provided a good start to the day.
There are few things to complain about. The only thing might be a 'feel' of a lack of privacy due to the no-lock sliding, frosted doors and the glass showers--it created an "open to the public" feel when in the bathroom.

The Springhill Suites is a very good hotel with a great location. We will definitely stay there again on our next trip to DC.

Family Traveling with Teens
Verified Hotel Guest from Clinton, CT
April 24, 2013
Family Traveling with Teens
2.0
The rooms were large and quite nice. There was a partial wall between the desk/couch area and the bed, so it was possible to work or watch TV without disturbing someone in the other area.
I found the staff to be civil, but not friendly, and generally unhelpful. The physical accommodations were nice, but that's the easy part. Beyond acceptable cleanliness & room conditions, customer service is really what makes a hotel experience pleasant.

The first time one of us used the toilet, it clogged. I called the front desk and was told that they would send someone up. No one came for an hour, so I called again. At that point, someone brought me a plunger -yes, that's right, they brought ME a plunger to use to unclog the toilet myself. I did it because I was tired of waiting and we needed to have a working toilet. That was at about 8:00pm. As we were preparing to leave the next morning, a plumbing engineer knocked on the door offering to fix the toilet - that was about 10:00 am, 14 hours after I made the call. In addition to the problem with our toilet, the microwave didn't work. When I called the front desk to ask someone to help with this problem, the woman who answered sighed and impatiently explained to me how to use a microwave. I told her that we had done exactly what she had just outlined but it didn't turn on. With exasperation in her voice, she told me she would come to show me how to use it. Of course it didn't work. She huffily told me that she would get another one for me if she could find one. A short while later, she showed up with a different one. I gave her the plunger on her way out. When I asked if they would make an adjustment to the charges given our unsatisfactory experience, they wouldn't. I don't know if this is their general policy or if it was because I stayed with a name-your-own-price reservation that had already been paid in full. In any case, I would not recommend the hotel. ...read more

Business Traveler
Verified Hotel Guest from York, PA
April 23, 2013
Business Traveler
7.0
It was easy to get on and off the highway. Convenient location to dc
Hotel staff complaining how difficult it is to set up a Priceline reservation while I'm checking in.
Reviews of Springhill Suites Alexandria Tech Center
(1 - 10 of 77 reviews)
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