Hotels in Chicago

Springhill Suites Chicago Downtown River North

Springhill Suites Chicago Downtown River North

Springhill Suites Chicago Downtown River North Image
3 Star
Hotel Guest Rating: 8.9/10
410 North Dearborn Street
Chicago, IL 60654
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Hotel Guest Rating for Springhill Suites Chicago Downtown River North in Chicago

# 18 of 137 hotels in Chicago
Based on 54 reviews from guests who stayed at the
Springhill Suites Chicago Downtown River North
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Springhill Suites Chicago Downtown River North

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Sondra from Hendersonville, TN
April 25, 2013
Group Traveler
10.0
Good location if you are there to shop! Rooms are good size and the free breakfast is an added bonus.

Great location to stay if you are planning on doing lots of shopping. The rooms are great in size and the free breakfast is an added bonus. Will stay there again!

Family Traveling with Teens
Robert from Chicago, IL
February 26, 2013
Family Traveling with Teens
10.0
The hotel was clean. Staff very friendly & helpful
No

Excelle

Family Traveling with Young Children
Matthew from Hamilton, MI
February 26, 2013
Family Traveling with Young Children
10.0
The room was perfect for my wife and our two kids, pool was nice, location was perfect for getting of the train and walking to shops. Free breakfast was great too, maybe could have had a few other options?
Nope, it was great.
Couple
Kristy from Bloomington, IL
February 17, 2013
Couple
10.0
Friendly staff, we were able to check in early, and the room was great!!!!
Nothing

Great location and close to the El. We were able to walk everywhere. Staff was friendly and helpful. Room exceeded our expectations and we will definitely be returning!

Family Traveling with Young Children
James from La Porte, IN
February 11, 2013
Family Traveling with Young Children
10.0
Great location in downtown. Rooms very spacious. Pool and hot tub on the 27th floor made for a fabulous view. Complimentary breakfast was better than expected and the lobby even had a Wii for the kids to play with why they waited for us. Loved it!
Only downfalls were the WiFi was too weak to get a signal. Parking is $40 which seems kinda steep even for Chicago.
Kimberly from Saint Joseph, MI
February 10, 2013
10.0
Exceeded our expectations for the price. Great room, friendly, helpful staff, great breakfast, included in room price!
Family Traveling with Young Children
Eric from Grand Rapids, MI
February 8, 2013
Family Traveling with Young Children
10.0
The hotel staff was friendly and extraordinarily helpful, the rooms were not only neat and tidy but nicely arranged with a couch, coffee tables, and desk all of which came in very handy. The 24 hr coffee service in the lobby was great!

Breakfast was excellent, and a nearby bus & train stop connected us to the major museums as well as Michigan Ave shopping district.

Group Traveler
Kanisha from Willowbrook, IL
February 5, 2013
Group Traveler
10.0
The staff was very friendly and accomadating
Elevator were a little slow
Solo Traveler
Michael from Grandville, MI
February 4, 2013
Solo Traveler
10.0
The free internet, big rooms and big shower. Super friendly staff
I wish the breakfast went a little later, I like to sleep in. Other than that it was great.

The staff was extremely friendly and helpful especially the doormen who gave me great advice. I was able to check in earlier than what I thought I would be able to and when I checked out the doormen held one of my bags for a few hours until my train left so I could spend more time in the city. The room was clean and had a great view and the bed was really comfortable. I loved the fact the hotel offered free internet, i found that to be something of a rarity in Chicago, honestly who would think a hyatt would charge for internet. The pool was on the top floor and had an amazing view, I did not use it but people with kids would enjoy it. I would suggest this hotel to anyone and will be staying there again...unless I bring my dog they don't allow dogs. It was within walking distance to most things unless you are lazy and in that case cabs are plentiful. Since its in the middle of a lot of things cab fare ends up being pretty cheap...the most i paid was 15 bucks (5 dollar tip included). ...read more

Couple
Shannon from Mishawaka, IN
January 29, 2013
Couple
10.0
It was near so many restaurants and little mini marts. The pool was on the roof too which was a really cool experience!

The room was big and even had a little sitting area which was awesome so we didn't have to sit on the bed every time. The staff was also so friendly, every time i visit Chicago I am going to book a room from this hotel!

Reviews of Springhill Suites Chicago Downtown River North
(1 - 10 of 35 reviews)
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