Springhill Suites Columbia

Very nice, up-to-date, all the amenities. They even have a full breakfast available

Didn't care for this hotel much. Smelled like cleaning products and the hotel just seemed to have a cold atmosphere.

The front desk has plenty of information about area restaurants and shopping--be sure to ask! We could have saved some money on food had we known just how close stores and chain food restaurants were to the hotel (the hotel seems to be isolated from stuff, but it's really not). The decor is definitely retro, but not over the top. We got a breakfast with our room; it was pretty good--a decent selection of the basics (though a little heavy on the carbs for someone with Diabetes). All in all, it was an enjoyable experience--my son didn't want to leave! ...read more

The room was clean and tidy, and the lobby was nice. Overall environment was nice and seemed clean. However we had some trouble with the pool so we weren't happy about that. The couch had a small stain but we flipped the cushion so it was okay. There was a problem with the toilet where the water kept running after flushing, but the staff got us a new room without any hassle. The new room was good. ...read more

Had to wait about 10 minutes to check in with no one in line in front of me.Clerk was on phone and unfriendly. Requested a 6:30 wake up call.No one called.Woke up at 7:30 and was late for work. Called front desk to complain and clerk said she would call back.Never did. Called manager after I left hotel and told he wasnt in.Clerk said he would call me later.When he did call I was in the middle of a business transaction and asked him to please call me back in about an hour or two.He said he would.Still waiting for him to call.Have used priceline for years with great results.The service at this hotel definitly was not satisfactory. ...read more

Food was less than adequate, unlike a Marriott

While I was staying at the hotel, I encountered 3 stink bugs in my room within the first night of my stay. After killing the third stink bug, I took it down to the front desk to ask for a room change. Without any hassle, I was moved to another room and was only charged half price the first night. The staff is very helpful, friendly and are customer service oriented. I was happy to have been treated so well during my stay. I later found out that stink bugs have been afflicting the Baltimore area for awhile and are harmless. ...read more