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Springhill Suites Phoenix Chandler

Springhill Suites Phoenix Chandler

Springhill Suites Phoenix Chandler Image
3 Star
Hotel Guest Rating: 9.0/10
225 North Metro Boulevard
Chandler, AZ 85226
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Hotel Guest Rating for Springhill Suites Phoenix Chandler in Chandler

# 2 of 21 hotels in Chandler
Based on 122 reviews from guests who stayed at the
Springhill Suites Phoenix Chandler
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Springhill Suites Phoenix Chandler

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(8) | Solo Traveler(4) | Traveling as Couple(26) | Family with Young Children(17) | Family with Teens(12) | Senior Traveler(4) | Group Traveler(4)
Business Traveler
George from Las Vegas, NV
May 6, 2013
Business Traveler
10.0
The staff at this hotel went above and beyond for me. I came down with a stomach virus while on a business trip and the following staff members deserve metioning. Matt front desk evenings,Veronica front desk nights,and Erika housekeeping.
Business center is a little substandard

Located close to freeway, resturants,shopping, and entertainment.

Family Traveling with Young Children
Jeffrey from Show Low, AZ
April 29, 2013
Family Traveling with Young Children
9.0
Staff and food were great.
Floors were a little soiled but it was pretty busy when we were there

This is our second time within a month. We love it and would go back again.

Couple
Joan from St. George, UT
April 24, 2013
Couple
9.0
The size of the suite was wonderful and the full breakfast was amazing. Really treated us great. I would go there again.
Nope, it was great.

This is a great place to stay. The bed was marvelous and the free breakfast was amazing. Just like a real buffet. The staff was so great and put us right where we desired to be. It made our life easier. Didn't try the pool or spa but it looked great too. I would return here again in a heartbeat.

Couple
Timothy from Shepherd, MI
April 22, 2013
Couple
2.0
The staff was kind and very helpful.
Every Time you flushed the toilet it sounded like a helicopter was landing on the roof (air in the pipe). Also the pool and whirlpool were very dirty and very shady. The breakfast was what you expect for "free".

I'm guessing they gave me the worst room because I got a good rate from Priceline. Room 101 allowed for easy packing and unpacking but it also meant I heard every person that entered or left the hotel. The external door was very loud and drunk people tend to make noise when coming in at 2:00 AM. The only computer (business center) for printing airline tickets was broken and had been for weeks according to the front desk. ...read more

Family Traveling with Teens
Tracy from Lake Forest, IL
April 16, 2013
Family Traveling with Teens
10.0
All staff were great, wonderful location.
The walls were a little thin, you could hear normal conversation through the walls, I was tired so I just went to sleep.

Right in the heart of Chandler, easy to get anywhere, I would stay here again.

Couple
Kellie from Show Low, AZ
April 12, 2013
Couple
8.0
Rooms were average, staff was very friendly and helpful and having a continental breakfast was great.
Jaccuzzi was broke :(
Couple
Verified Hotel Guest from Sedona, AZ
April 9, 2013
Couple
7.0

We had a pre booked room reservation. When we arrived the only room that was available was a handicapped room. Don't like to stay in a special equipped room for many reasons, but most importantly taking away from a handicapped person should they need to stay there. Was disappointed to be given that room when we had booked a reservation so far in advance. Room was quiet, bed very comfortable. Limited water pressure in bathroom shower, and very little counter space. (more of a pedestal style sink) As a whole, room was very clean and comfortable. Housekeeping knocked on the door at 9 am, unsure if anyone was staying in the room. Some discrepancy apparently with front desk . Overall, great location for shopping and restaurants. Spacious room, not sure what the regular rooms are like. ...read more

Business Traveler
Peterson from Tuba City, AZ
April 1, 2013
Business Traveler
9.0
there was plenty of space and beds were comfortable. The staff was great they made it a point to greet all their guests.

In an excellent location, easy access to the freeway, lots of shops in the area, across from the Chandler Mall.

Family Traveling with Young Children
Verified Hotel Guest from Duluth, MN
March 31, 2013
Family Traveling with Young Children
10.0
Location. This hotel is very close to shopping and many dining choices.

Very clean hotel. Very close to shopping and dining. Hotel staff was very friendly.

Family Traveling with Young Children
Lance from Show Low, AZ
March 31, 2013
Family Traveling with Young Children
5.0
Room was great and clean and in a good locale
Yes, I kept getting awaken with the noise of loud music from above my room. I told the clerk and he said he would do something and it kept on till wee hours in morning.

Everything was nice except paper thin walls and ceiling

Reviews of Springhill Suites Phoenix Chandler
(1 - 10 of 77 reviews)
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