Hotels in Portland

Springhill Suites Portland Airport

Springhill Suites Portland Airport

Springhill Suites Portland Airport Image
3 Star
Hotel Guest Rating: 9.3/10
11922 Northeast Airport Way
Portland, OR 97220

Hotel Guest Rating for Springhill Suites Portland Airport in Portland

# 4 of 127 hotels in Portland
Based on 39 reviews from guests who stayed at the
Springhill Suites Portland Airport
Overall Quality Score
user rating 9.3.0
9.3
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Springhill Suites Portland Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Tracy from Condon, OR
May 8, 2013
Family Traveling with Teens
8.0
Great Value! Clean, comfy and pleasant room and a nice breakfast. We loved it.
The staff member who checked us in (Miki) was a bit ... dreary. Her first words to us were "Photo I.D., please". There was not a line - we were the only folks checking in at the moment, but she never smiled or engaged us. It was kind of odd.

Great value and location. Pleanty of good shopping and eating near by.

Family Traveling with Teens
Verified Hotel Guest from Olivette, MO
March 11, 2013
Family Traveling with Teens
8.0
I have stayed at this hotel 3 times - I love it. I pay a few extra bucks to choose this hotel.
Only one (slow) elevator. Internet router was having problems.

Their breakfast buffet is amazing - great variety and everything immaculate and inviting. It's one of the best things about this place. I also like the rooms. There was a stain on the floor outside the bathroom this time, which was not great, but otherwise, this hotel is my favorite in Portland. Also like that it's right near the airport, since renting a car and driving to a hotel late at night should not be difficult. ...read more

Couple
Jeffrey from Spokane, WA
February 15, 2013
Couple
6.0
Great breakfast
Room wasn't very large. Stain in the carpet. Couldn't change the thermostat to where I wanted it.
Family Traveling with Teens
Donna from Fruitland, ID
January 23, 2013
Family Traveling with Teens
10.0
We liked everything. It was convenient, quiet, the breakfast surpassed what we expected. Staff was very helpful and very nice.
Nope.

This hotel was very convenient in respect to its location. The shuttle even took us to the train station and picked us up which was very unexpected. The breakfast was very good; they had something for every appetite. I think the best thing about the hotel is it's staff, very accommodating as well as plesant.

Couple
Verified Hotel Guest from Albany, OR
January 23, 2013
Couple
10.0
The location was great, staff was very friendly and helpful and the breakfast was excellent!
Family Traveling with Young Children
Priceline Guest from Powell Butte, OR
January 8, 2013
Family Traveling with Young Children
The hotel had a nice selection for breakfast and a workout room
the room was smaller than it appeared..there was blood or something on the wall..but the staff were very friendly
Couple
Priceline Guest from Eugene, OR
January 3, 2013
Couple
10.0
Great staff that allowed me to leave my vehicle there for 2 weeks for a small fee!
Family Traveling with Young Children
Lisa from Bremerton, WA
November 19, 2012
Family Traveling with Young Children
10.0
All of the staff was so friendly & amazing breakfast!
NA
Family Traveling with Teens
Alison from Medford, OR
July 19, 2012
Family Traveling with Teens
9.0
This hotel was easy to access, clean, safe and comfortable.
The hotel was very crowded. It was difficult to find a parking space and parking behind the building at night had no lights.

Overall, its a nice hotel. Clean and comfortable with basic amenities. The front desk staff, although not very chipper looking folks, were all very pleasant. We stayed during a weekend and the hotel was extremely crowded, with many children. The pool was crowded with kids making it uninviting as was the breakfast area in the mornings. The breakfast area staff seemed to move very slowly, standing around talking amongst themselves (in Spanish) and didn't seem to care if they were in your way while they took their time refilling coffee condiments, etc.. Not very professional. Parking was limited although they you allowed to use the parking lot for the adjacent hotel, but that lot was also packed. We were forced both nights, to park on the backside of the building, which was not lighted.For the price, which I felt was a good deal, I would stay here again, probably not on a weekend though. ...read more

Solo Traveler
Christina from Gresham, OR
May 9, 2012
Solo Traveler
10.0
The staff was very accommodating with shuttle rides.
The hot tub jets blow water up in your face.

Super clean. Staff was very friendly and helpful. I would stay here again.

Reviews of Springhill Suites Portland Airport
(1 - 10 of 29 reviews)
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