Hotels in San Antonio

Springhill Suites San Antonio Seaworld / Lackland

Springhill Suites San Antonio Seaworld / Lackland

Springhill Suites San Antonio Seaworld / Lackland Image
3 Star
Hotel Guest Rating: 8.2/10
138 Richland Hills Drive
San Antonio, TX 78245

Hotel Guest Rating for Springhill Suites San Antonio Seaworld / Lackland in San Antonio

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Based on 55 reviews from guests who stayed at the
Springhill Suites San Antonio Seaworld / Lackland
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Springhill Suites San Antonio Seaworld / Lackland

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Saline, MI
May 8, 2013
Family Traveling with Young Children
10.0
Everything was great, the breakfast, the staff, the room was very nice. enjoyed my stay.
Family Traveling with Young Children
Jonathan from Leander, TX
May 7, 2013
Family Traveling with Young Children
9.0
Nicely appointed rooms. Very modern feeling. Location was excellent for a SeaWorld trip.
Group Traveler
Ricky from Gail, TX
April 26, 2013
Group Traveler
10.0
The rooms are nice and the staff was amazing they went out of there way to help us out

It's a good place to stay and the staff is very helpful this is the second time we've stayed and we'll defiantly stay again

Family Traveling with Young Children
Verified Hotel Guest from Richmond, TX
March 14, 2013
Family Traveling with Young Children
7.0
The location of the hotel was not far from Sea World.
Their breakfast service was poorly handled. They removed the food right at 9:30am even though people had been patiently waiting in line prior to that time, as apposed to allowing those in line to continue on through and stopping others from getting inline

My family had two King Size Suites and stayed for 2 nights (4 adults, 1 child)Pros:-Location is good if your heading to Sea World.-Rooms are good sized and provide a comfy working area if you need to pull out the lap top.-Internet and breakfast are included.Cons:-The staff wasn't helpful if you arrived earlier than normal check-in. They had rooms available, but wouldn't check us in at 12pm as opposed to 2pm.-Breakfast service stops right at 9:30 even if you've been waiting in line for pancakes for 15 minutes they remove the batter from the dispenser and throw it away! Wasteful and rude! Eat early because their breakfast area cannot handle full capacity of the hotel. It was a mad house in the morning. ...read more

Group Traveler
Verified Hotel Guest from Round Rock, TX
March 12, 2013
Group Traveler
5.0

the rooms has a good size space. but breakfast was terrible. the staff wasnt very accomodating. and the call themselves springhill suites seaworld but dont offer shuttle to sea world! never staying here again. the housekeeping left business cards for a car repair or something like that. and i left my thermometer behind at the side table and housekeeping "didnt find it".

Family Traveling with Young Children
Ruben from Rosenberg, TX
February 27, 2013
Family Traveling with Young Children
10.0
Stay was excellent... Staff was awesome... Overall I would definitely recommend anyone to stay there
Couple
Samantha from Fort Walton Beach, FL
February 20, 2013
Couple
9.0
Very clean, good location (close to base), AWESOME restaurant next door, free breakfast, housekeeping left us new towels and shampoo and stuff in a bag on our door when we left the do not disturb card up, high quality shampoo/conditioner (Paul Mitchell)
Beds weren't very comfortable, doors on bathrooms aren't solid so you cant turn the light on without waking everyone up, parking on weekend nights was sometimes EXTREMELY hard to find because of how popular the restaurant next door was
Solo Traveler
Muletha from Palm Bay, FL
February 20, 2013
Solo Traveler
9.0
The room was very nice with plenty of space. A great value for the price.
No, I really enjoyed my stay at this hotel.

The location is perfect, within 15 minutes to Lackland Air Force Base. Very clean hotel, next door to a restaurant.

Family Traveling with Teens
Rolando from Houston, TX
January 3, 2013
Family Traveling with Teens
7.0
The hotel was really pretty and fashionable correct.
Room service was not friendly at all, we needed assistance because the TV was not working properly so I called room serviced and they told me that there was no one available to help me out. Is incredible that on new year eve there was no one to provide ro

So far I say that the hotel is good, they really need more employees to provide a good customer service and bigger swimming pool and gym. They also need to have more double beds because for a Marriott to say to customers "I am sorry that even though you paid 150.00 per night we are not able to offer you the best or at least what you deserve". Next time might as well stay in a Quality Inn better service cheaper price. ...read more

Family Traveling with Teens
Ramiro from Lexington, SC
August 9, 2012
Family Traveling with Teens
6.0
good location and comfy sofa bed sleeper
room cards keyed wrong the first day. Hotel bill was charged wrong to my account despite a receipt that says differently

Nice facilities, but they must need more people working the desk . Microwave in room, they also sell microwaveable food to take to your room.

Reviews of Springhill Suites San Antonio Seaworld / Lackland
(1 - 10 of 48 reviews)
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