Hotels in New Orleans

St. James Hotel, An Ascend Hotel Collection

St. James Hotel, An Ascend Hotel Collection

St. James Hotel, An Ascend Hotel Collection Image
3 Star
Hotel Guest Rating: 6.8/10
330 Magazine Street
New Orleans, LA 70130

Hotel Guest Rating for St. James Hotel, An Ascend Hotel Collection in New Orleans

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Based on 12 reviews from guests who stayed at the
St. James Hotel, An Ascend Hotel Collection
Overall Quality Score
user rating 6.8.0
6.8
Hotel Cleanliness
user rating 7.7.0
7.7
Hotel Staff
user rating 6.8.0
6.8
Location of Hotel
user rating 7.3.0
7.3
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Hotel Guest Reviews of the St. James Hotel, An Ascend Hotel Collection

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Rosalind from Redlands, CA
May 5, 2013
Couple
10.0
the authentic feel of new orleans. close walking distance to tourist attractions, but in a quiet neighborhood
Business Traveler
Diane from Pittsburgh, PA
April 26, 2013
Business Traveler
6.0
staff was great
electrical outlets unsafe no toilet paper most days

great location great staff

Couple
Verified Hotel Guest from Memphis, TN
April 2, 2013
Couple
10.0
Staff was friendly and accommodating. Rooms had everything we needed.
Rooms were small, however I've stayed in smaller where the price was higher.

Hotel was willing and able to accommodate us at the last minute. Friendly and informative staff.

Group Traveler
Marnie from Carrollton, VA
March 24, 2013
Group Traveler
10.0
The hotel was quaint and charming-the rooms had great character and the beds were very comfortable. The location was well within walking distance of the French Quarter and my sister and I felt safe walking back, even though it was quite late.

This hotel is entirely a non-smoking facility, which I found to be an outstanding feature. There's a courtyard between the two buildings which comprise the hotel, where you can sit for some peace and quiet. The lady at the front desk was most helpful and exhibited the southern charm which you associate with the South. There's valet parking available which was greatly appreciated, as parking is at a minimum. Overall, we loved the St. James and plan to definitely stay there again in the future! ...read more

Couple
Debra from Cordova, TN
March 7, 2013
Couple
8.0
The staff was all very nice and hotel very clean.
Our room was on the first floor, so every morning around3 am the garbage truck would wake us up getting trash From the ally our room backed up to. Also there was constructionGoing on behind us that started at 6 am.

Hotel is very clean and staff very nice and helpful.Dont get a room that backs up to the ally.

Group Traveler
Joseph from Ft Walton Beach, FL
February 15, 2013
Group Traveler
2.0
Nothing
Sarcastic person whoanswered the phone when I arrived in New Orleans and asked for the best route to the hotel. Carpet had not been vacuumed when I checked in...nor was it the whole stay...the tub was not clean nor was it cleaned other than by me.

I have already reported to my travel club which we normally take a block of 12-20 rooms....we elected to stay in various hotels as it was our first time back to NOLA since before Katrina to see what we could expect. The furniture was not in good shape, odd and end looking. The safe did not work and the room door was quite difficult to work the locks as though not hanging properly. The keys had to be recoded several times. One time the key would be put in the slot correctly and get red lights, the next green flashing...after several attempts it could finally be opened. There was no forewarning that the hotel did not have it's own parking and when I checked out they had no bellman...so some maintenance/housekeeper was sent after my car. This person or the bellman who parked my car messed with the stereo system and messed up all my settings. In brief I would not recommend the St James as a kennel much less a hotel. ...read more

Leonard from Kennesaw, GA
February 9, 2013
1.0
did not go to N.O. no survey is valid--- cancelled through hotel could not raise you guys --- must have taken the day offffff
Reviews of St. James Hotel, An Ascend Hotel Collection
(1 - 7 of 7 reviews)
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