Super 8 West Springfield Route 5

was very clean. new decor. smells great. wonderful experience all round.

I can't say anything terrible about the place, it's a budget motel, you get what you pay for. The staff was accommodating and I had hot water and a bed to sleep in. The motel is under some renovations so the interior was a little askew but that is to be expected. I didn't check out unhappy and my 7 year old seemed to love it so really not a bad experience.

If you're in my situation and are just looking for a cheap place to crash and don't have any unreasonable expectations, then this is a fine hotel. As mentioned above the only real issue I had was that there was no continental breakfast which forced me to go hungry for the first 1/2 of the day as I was in town to take an employment related test. Apparently they were going to be putting down some flooring and the breakfast area was closed. It would have been good if there was notice of this so I could have planned extra time to get food. Beyond that, the room was decently clean and reasonably comfortable. The only flaw I could point out from a maintenance perspective was that the towel rack in the bathroom was starting to come down, but that didn't really impact me as I just took a quick shower in the morning and hit the road, I think I just hung the towel over the shower rod. The only other thing I would point out was that the room was quite dusty, not the surfaces so much as the air. This wasn't a real issue for me as I don't have any allergies or other breathing issues, but may be something to consider. Lastly, the walls between the rooms/hallway are paper thin, I could clearly hear the couple in the next room talking in reasonable indoor tones, as well as a number of others going by in the hall. All of this said, I found the bed and pillows to be clean and comfortable, and the WiFi, once I was given a correct password, was surprisingly good. In sum, you get what you pay for, (with the exception of breakfast apparently). It was cheap, clean and comfortable enough for 1 night, and it was close and easy to get to from the highway. It's not a 5 star place, (it's probably a stretch to give it 2 star status), so if you keep that in mind, it is still a decent value. ...read more

Hotel definitely is workable. Great price for your average accommodations. Quick in and out, decent shower and a variety breakfast works fine for an easy inexpensive stop. Mattress was a little firm, but I actually slept great. No real hiccups.

The hotel overall was excellent for the price. It was located very close to the event we were there for and served us very well. It was clean. both the bathroom and the linens were clean. My only concern was trying to find the sign since it was behind other businesses and the sign was not visiable from the street

continental breakfast was good. The rooms were spacious. It was at a good location for our travels.

Easy to the mall and other attraction staff not pleasant very mentioned breakfast closed at 9 wouldn't take dirty towels when then gave me clean ones they don't clean rooms late

The hotel was clean, the staff friendly, and in a very good location for travelers. What you get for the money was much more than we expected. I would stay at the hotel again.