Hotels in Chicago

Swissotel Chicago

Swissotel Chicago

Swissotel Chicago Image
4 Star
Hotel Guest Rating: 8.8/10
323 East Wacker Drive
Chicago, IL 60601
take a virtual tour

Experience the excitement and beauty of downtown Chicago in the center of all the action at this all-glass triangular hotel, featuring exceptional service in an unparalleled location.The Swissotel is ideally located only moments away from many of Chicago's most popular attractions. Spectacular Lake Michigan, Navy Pier and the Magnificent Mile shopping area are all located within walking distance from the hotel.Not only will guests enjoy the stunning panoramic views offered by the hotel's guestrooms, but also the wide variety of modern facilities provided for their convenience, including a state-of-the-art business center as well as a resourceful concierge desk. ...read more

Top Amenities (see all)
  • High speed internet access
  • Indoor Pool
  • Exercise Gym
  • Business Center
  • Pets Allowed
  • Restaurant
  • No Smoking Rooms/Facilities
  • Indoor Parking

Swissotel Chicago Amenities

close window
  • 24 Hour Front Desk
  • 24 Hour Room Service
  • 24 Hour Security
  • Air Conditioned
  • AM/FM Alarm Clock
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Audio Visual Equipment
  • Bath Tub
  • Bathrobes
  • Bathroom Telephone
  • Breakfast Buffet
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Coffee Shop
  • Computer Rental
  • Concierge Desk
  • Conference Facilities
  • Conference Suite
  • Connecting Rooms
  • Copy Service
  • Cordless Phone
  • Cribs Available
  • Data port Available
  • Desk with lamp
  • Double Bed
  • Easel
  • Electronic Door Locks
  • Elevators
  • Executive Level
  • Exercise Gym
  • Express Checkout
  • FEMA Approved
  • Female Executive Rooms
  • Fire Alarm with Light
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Guest Rooms
  • High speed internet access
  • In Room Movies
  • Indoor Parking
  • Indoor Pool
  • International Direct Dial
  • Internet Access - TV
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Massage
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem in Room
  • Multi-line Phone
  • News Stand
  • No Smoking Rooms/Facilities
  • Outlet Adapters
  • Overhead Projector
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Private Bathroom
  • Projector
  • Public Address System
  • Radio
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Sauna
  • Shower
  • Single Bed
  • Smoke Detectors
  • Sofa Bed
  • Sprinklers In Rooms
  • Telephone
  • Television with Cable
  • Temperature Control
  • Translation Service
  • TV
  • TV Remote Control
  • U.S. Government Fire Safety Approved
  • Valet Parking
  • Voicemail
  • Wake-up Service
  • White Board
  • Wireless Internet Access

Hotel Guest Rating for Swissotel Chicago in Chicago

See Most Popular hotels in Chicago
Based on 1978 reviews from guests who stayed at the
Swissotel Chicago
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.1.0
8.1
Check Rates and Availability at the Swissotel Chicago
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Swissotel Chicago

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Laura from San Diego, CA
May 5, 2012
Couple
8.0
Clean, comfortable, accommodating.
Not as close to the area as we'd hoped.

Overall, this was a great place to stay, particularly for the price we paid on priceline. Our only issues were minor - we were given a handicap room and the bed did not have a flat sheet, which was odd. But the room itself was nice, the bed was comfortable, and the staff was friendly and accommodating. We would stay there again.

Couple
Mike from Toronto, Canada
May 5, 2012
Couple
10.0
Very friendly and great building.
The pool was too crowded.

Excellent hotel, upgrade your room for a great corner view.

Solo Traveler
Marie from Cedar Rapids, IA
May 4, 2012
Solo Traveler
9.0

Hotel was close to Michigan Ave. The room was very nice. Beds were comfortable. Beware, parking is $52 a night.

Business Traveler
C from Hutto, TX
April 22, 2012
Business Traveler
10.0
The staff! The design and decor were superb. Elevators were quick.
The bathroom amenities were of poor quality.

Great for business travelers. Quiet, easy to access taxi service, most attractions were in walking distance. This establishment lives up to its star rating. I was very pleased with every aspect of my stay.

Couple
Ying from Green Bay, WI
April 18, 2012
Couple
Wish they had a microwave.
Travel to different floor to get ice.
Couple
Yang from Cleveland, OH
March 11, 2012
Couple
7.0
Location for our particular purpose; daytime concierge.
Still waiting for final bill they promised to email. Check in/ check out area and staff were poor.
Business Traveler
Heidi from Geneva, IL
January 28, 2012
Business Traveler
10.0
Everything, location, room decor and friendly staff.
They are remodeling and the signage was all wrong as far as directions etc.

A most beautiful spot in Chicago, close to shopping and convenience of getting there. Friendly staff, we upgraded to a Lake view room at staff recommendation and were so wonderfully surprised at the beautiful River/Lake view. Comfy bed and very amble work space. Loved all of it.

Couple
Jeanny from Chicago, IL
January 25, 2012
Couple
8.0
I loved the bed and how there were robes.
They did not stock the mini bar.

Overall good hotel. Great location,rooms are small but great view. The beds were comfy,wished they had the bar stocked.

Couple
Anthony from Appleton, WI
January 6, 2012
Couple
8.0
The bathroom setup and bedroom. Not a nice view from my room.
View, no parking, and expensive valet.
Group Traveler
Jonathan from Kentwood, MI
January 5, 2012
Group Traveler
9.0
They gave free champagne while we waited to check-in.
Random fees. I felt like I had to double check everything.
Reviews of Swissotel Chicago
(1 - 10 of 197 reviews)
Check Rates and Availability at the Swissotel Chicago
   

graphical calendar interface

graphical calendar interface

dg