Hotels in Boston

The Back Bay Hotel

The Back Bay Hotel

The Back Bay Hotel Image
4 Star
Hotel Guest Rating: 9.0/10
350 Stuart Street
Boston, MA 02116

This historic Back Bay district hotel is located in the former headquarters of the Boston Police Department. Free Wi-Fi, an on-site grill and an Irish bar are provided.The modern, decorative rooms of The Back Bay Hotel feature a 37-inch flat-screen TV and a refrigerator. Free bottled water, ironing facilities and a work desk are included.The Stanhope Grill at The Back Bay serves Irish meals all day in a stylish setting. Cuffs - An Irish Bar, offers drinks and snacks with a pub-style menu.An on-site fitness center and a business center are open at all times for guests. Bicycle rentals and concierge services are also available.The Hotel Back Bay is 1 mile from Fenway Park. The Boston Back Bay train station is a 6-minute walk away. ...read more

null null null null null null null null null null null null null null null null
More Photos
Top Amenities (see all)
  • High speed internet access
  • Exercise Gym
  • Business Center
  • Restaurant
  • No Smoking Rooms/Facilities
  • Valet Parking
  • TV
  • Hairdryers Available

The Back Bay Hotel Amenities

close window
  • 24 Hour Front Desk
  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Audio Visual Equipment
  • Bathrobes
  • Breakfast Buffet
  • Business Center
  • CD Player
  • City Center
  • Coffee Shop
  • Concierge Desk
  • Copy Service
  • Data port Available
  • Desk with lamp
  • Double Bed
  • Elevators
  • Exercise Gym
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High speed internet access
  • In Room Movies
  • Iron
  • Ironing Board
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Modem in Room
  • No Smoking Rooms/Facilities
  • Overhead Projector
  • Parking
  • Phone with speaker
  • Private Bathroom
  • Projector
  • Restaurant
  • Safe
  • Security
  • Single Bed
  • Turndown Service
  • TV
  • U.S. Government Fire Safety Approved
  • Valet Parking
  • Wireless Internet Access

Hotel Guest Rating for The Back Bay Hotel in Boston

# 1 of 75 hotels in Boston
Based on 552 reviews from guests who stayed at the
The Back Bay Hotel
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.2.0
8.2
Check Rates and Availability at the The Back Bay Hotel
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the The Back Bay Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Kumiko from Nevada City, CA
April 16, 2012
Family Traveling with Teens
9.0
Location was perfect, even though nearest subway entrance was closed.

Location was perfect. Room was really comfortable. Beds were comfortable. I just waned to recommend this hotel to everybody. One thing made me upset was house keeping lady! She came in using spare card key. Even tough I put sign
Do not disturb" She didn't even apologize! I should have told that to people at front desk, but I didn't.

Family Traveling with Teens
Chordabord from Burlingame, CA
April 9, 2012
Family Traveling with Teens
8.0
Super quiet in the room despite construction across the street.
View of building under construction.
Solo Traveler
Peter from Portland, OR
April 8, 2012
Solo Traveler
8.0
Extremely friendly and warm. Not impersonal like many hotels.
Room small. Street somewhat noisy outside.

Highly recommended if you prefer smaller, personable hotels. The rooms are small but well thought out and comfortable. Hotel staff just about the friendliest around.

Business Traveler
William from Chicago, IL
April 7, 2012
Business Traveler
10.0
The boutique feel of the hotel.
Did no have a concierge.
Business Traveler
Jennifer from Toccoa, GA
April 3, 2012
Business Traveler
10.0
Location was great! Room and bathroom nice...really liked shampoo etc that was provided.
Front desk was slow to answer at night.

Excellent!

Business Traveler
Sally from Greenland, NH
April 3, 2012
Business Traveler
9.0
The room was well acquainted and was clean.
Car valet took way too long to retrieve coat from car.
Couple
Andrew from Knoxville, TN
April 3, 2012
Couple
9.0
The desk staff was great, the bar staff at cuff were fantastic.

Got a great deal on a very nice hotel. I felt a little out of place since I didn't have a tie on that everyone else seemed to have on. Regardless they treated me the same and maybe a little better. I even got tickets from the concierge at a cheaper rate than the people we sat next to. All in all I would have payed more money to stay where I did.

Solo Traveler
Roxanne from Culver City, CA
March 30, 2012
Solo Traveler
4.0
Very good location.
Room was warm with poor ventilation despite opening window making it difficult to sleep.

Dark and gloomy with "off" feeling.

Solo Traveler
Mike from Depew, NY
March 26, 2012
Solo Traveler
8.0
Location
Staff

The overall stay was great however there were some issues with the staff. The first person I spoke with at the front desk was very condescending and started to talk down to me. He was very snotty as I asked about why I had a different room then what I was told I would have through their reservations department. I had called right after I booked the room to see what kind of room I would have. The woman assured me that I had a double bed deluxe room which is exactly what I wanted. However upon check in I was told that I had a king room instead. When I questioned this the gentleman at the front desk became confrontational and rude. He however did throw in a roll away bed for the room at no extra charge. ...read more

Couple
Sue from East Northport, NY
March 20, 2012
Couple
10.0
The staff was very friendly and accommodating. All requests were met with a smile and politeness.
Reviews of The Back Bay Hotel
(1 - 10 of 200 reviews)
Check Rates and Availability at the The Back Bay Hotel
   

graphical calendar interface

graphical calendar interface

dg