Hotels in Indianapolis

The Crowne Plaza At Union Station Indianapolis Hotel

The Crowne Plaza At Union Station Indianapolis Hotel

The Crowne Plaza At Union Station Indianapolis Hotel Image
3 and 1/2 Star
Hotel Guest Rating: 8.3/10
123 West Louisiana Street
Indianapolis, IN 46225
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Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms.Crowne Plaza Hotel Indianapolis Downtown offers air-conditioned furnished with a cable TV, work desk and coffee maker. Some rooms are set in a redesigned train car with décor featuring 1920s celebrities.Indianapolis Downtown Crowne Plaza Hotel features contemporary amenities such as an indoor pool and well-equipped gym. Guests can use the hotel's free Wi-Fi and relax in the jacuzzi.Pullman's Restaurant at the Indianapolis Crowne Plaza serves traditional American cuisine all day. After dinner, guests can enjoy a drink in the hotel's sports-themed lounge.Lucas Oil Stadium is one block from the Crowne Plaza and the Indianapolis Zoo is 1.5 miles away. ...read more

Hotel Freebies Available*
• Added Value - Breakfast for up to 2 adults included on some room types. Look for the breakfast offer in the room type chosen. show dates
Top Amenities (see all)
  • High-speed Internet Access
  • Indoor Pool
  • Business Center
  • All rooms non smoking
  • Valet Parking Available
  • Cable / Satellite TV
  • Hairdryer
  • Room Service

The Crowne Plaza At Union Station Indianapolis Hotel Amenities

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  • Accessible facilities
  • All rooms non smoking
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Bathtub
  • Business Center
  • Cable / Satellite TV
  • Car Parking Available
  • Car rental desk
  • CD Player
  • Coffee Maker
  • Color TV
  • Crib
  • Daily Housekeeping
  • DVD Player
  • Email Service
  • Executive Floors
  • FAX
  • Free Local Telephone Calls
  • Hairdryer
  • High-speed Internet Access
  • Ice Machine
  • In Room Movies - Pay Per View
  • Individually Controlled Air Conditioning
  • Indoor Pool
  • Iron / Ironing Board
  • Lounges/bars
  • Overhead Projector
  • Phone with Voice Mail
  • Porter/Bellman
  • Private Bathroom
  • Room Service
  • Safety Deposit Box available at Front Desk
  • Speaker Phone
  • Two-Line Phone
  • Valet Parking Available
  • White Board
  • Wireless Data Connection
  • Work Desk w/ Lamp

Hotel Guest Rating for The Crowne Plaza At Union Station Indianapolis Hotel in Indianapolis

# 23 of 151 hotels in Indianapolis
Based on 868 reviews from guests who stayed at the
The Crowne Plaza At Union Station Indianapolis Hotel
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the The Crowne Plaza At Union Station Indianapolis Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Angie from Rensselaer, IN
May 13, 2012
Group Traveler
10.0
Awesome atmosphere, very nice room :)

Very nice room, fantastic price, would recommend this hotel and priceline to friends. Great location for downtown shopping as well.

Business Traveler
Jeff from Churubusco, IN
May 13, 2012
Business Traveler
8.0
Location is excellent.
Showing its age. In dire need of renovation.

Excellent location. It really is showing its age. Renovation is needed.

Business Traveler
Larry from Ann Arbor, MI
May 7, 2012
Business Traveler
4.0
Sound of the nearby (70ft from window) railroad tracks made for poor sleep.

Decent hotel but not 3.5 stars for a business traveler. Hotel put me in the worst wing right on the tracks.

Couple
Jane from Bloomfield Hills, MI
May 7, 2012
Couple
10.0
Very unique in old building, great design and very different.
Business Traveler
Daniel from Mishawaka, IN
May 6, 2012
Business Traveler
10.0
I like how close it is to downtown.
The parking wasn't free for an upper class hotel, you would think that parking is accommodated.
Family Traveling with Teens
Bruce from Lemont, IL
May 1, 2012
Family Traveling with Teens
1.0
Train kept me up late and woke me up early a bad experience.
Family Traveling with Young Children
Jim from Alvin, IL
April 27, 2012
Family Traveling with Young Children
9.0

Everyone was great. We were there for Doctor visits and they allowed us to check in early so we could nap in between appointments (which was a huge help...Room was very comfortable.

Business Traveler
Chip from Nashville, TN
April 15, 2012
Business Traveler
8.0
Nice amenities. Great location with a neat history.
Its a little dated and in need of an update. My curtains looked dirty .

Its a nice hotel in a great location downtown. Very close to Lucas Oil Stadium and Circle Center Mall. Its a little dated and could use an update in the rooms and fitness center. Its lost a little of its overall attractiveness in recent years. Still a quality hotel and great place to stay. Pool was a tad cold.

Family Traveling with Young Children
Andrea from Fishers, IN
April 10, 2012
Family Traveling with Young Children
8.0
Great ambiance & location.
Double beds, not queen beds, yet no King/Fold-out couch combo.

Great hotel; we've stayed here many times. The pool's temperature was unacceptable, much worse than poor. We witnessed three (3) different times in which children (swimmers) jumped in & began seizing due to the extreme frigid water, then needing to be rescued from the water because they were helpless due to the temp. At one point, there were 0 (zero) people in the pool, and 43!!! people in the hot tub because no one dared to go. I am sure people complained, but that type of thing cannot be quickly fixed. The pool in general (temperature aside) is underwhelming, to be nice. Many families come to a hotel just for the pool, so we felt let down and disappointed, even though normally we like the hotel. ...read more

Couple
Simon from Albany, IN
April 10, 2012
Couple
5.0
Historic and good location.
Very small room and bathroom even smaller.

Nice hotel but rooms and bathrooms are not at the star level its given. Bathrooms not as clean as they should be as I found a couple of long hairs in the hand towels. Very disappointed of the size and the views were of a wall and hallways were people can see into the room. The pool looked nice but very small.

Reviews of The Crowne Plaza At Union Station Indianapolis Hotel
(1 - 10 of 172 reviews)
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