Hotels in Chicago

The Drake Hotel

The Drake Hotel

The Drake Hotel Image
4 Star
Hotel Guest Rating: 8.6/10
140 East Walton Place
Chicago, IL 60611

Hotel Guest Rating for The Drake Hotel in Chicago

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Based on 204 reviews from guests who stayed at the
The Drake Hotel
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the The Drake Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Catherine from Wauwatosa, WI
April 9, 2013
10.0
All very good.
Yes , I didn't realize priceline would take the entire amount of the stay 2 days before cjecking in.

All great service. Especially the guys hailing van for ud. They were all very pleasant.

Couple
Verified Hotel Guest from Culver, IN
March 30, 2013
Couple
9.0
Elegant lobby and decor throughout the hotel.
No.

Within walking distance of shopping on Michigan Avenue. Beautiful lake view from our window. Very quiet. Bed was exceptionally comfortable.

Group Traveler
Sisi from Urbana, IL
March 26, 2013
Group Traveler
10.0
Biggest room ever in Chicago though the beds are a little bit small.
Beds could be larger.

Really great hotel.

Group Traveler
Jasmine from Orlando, FL
March 20, 2013
Group Traveler
4.0
The best thing about this hotel is the C' de Or bar downstairs and our bartender Karl.
Front desk was not friendly. Room was not cleaned the first night because we left the room about 2:00 p.m. Had to call for fresh towels 3 times. Bell captains were generally friendly.

The location is great.

Solo Traveler
Verified Hotel Guest from Loves Park, IL
March 19, 2013
Solo Traveler
9.0
Location and room.
The lady bartender was a little rude.

Great hotel in a great location with a lot of history. Not a place to stay for the young party-er but great place to take a date.

Couple
Catherine from Naperville, IL
March 19, 2013
Couple
10.0
The friendly staff and great service. We also had a nice view from our room.
Our room was really small and my body was itchy days after staying at the hotel. Also we booked a King size bed, but end up getting a Queen size bed.

The decor of the Drake is beautiful as expected. The staffs are very friendly and professional. The location is easy to get to and convenient to have our car valet. We walked over to Rosebud Steakhouse for dinner and walked to a bar in the Gold Coast for friend's birthday. My body got itchy the day after and is still itchy. However, my husband wasn't itchy. I must have an allergic reaction towards something in their bed. But overall, our experience was very pleasant. ...read more

Couple
Ashley from Manistee, MI
March 19, 2013
Couple
1.0
The location
Our room was dirty there was hair in the bathroom and bed and the elevator shocked you everytime you used it.
Business Traveler
Gary from Grand Blanc, MI
March 18, 2013
Business Traveler
great location
after three vivits in the past few months, and before, you wouldn't think you'ed to assigned the last room on the floor. Long walk
Couple
Mark from Streamwood, IL
March 7, 2013
Couple
10.0
The staff was great...very welcomming and really made us feel like we were a part of the Drake family. all around very helpful and friendly. The staff went out of their way to make our stay enjoyable. A greta staff.
The coffee maker in our room wasn't cleaned before we arrived.At dinner one night, my wife found paper in her soup. We received an apology from the manager that there was a foreign object in it. I expected the meal to be comped, but it was not.

Overall the hotel was great. Clean and comfortable and the staff was wonderful.

Group Traveler
Mary from Livonia, MI
March 5, 2013
Group Traveler
8.0
The staff was excellent the check-in personnel went out of the way to accommodate our party. Great location
It is an old historic hotel & our bathroom had no fan, the ice machine on our floor was out of order and a few small maintenance issues.

The location was fantastic we were able to walk to all the places we needed an cabs are always available. The Drake hotel is beautiful and full of history. Park down the street to save a bit of money but don't forget to get the parking ticket punched at the hotel for the savings!

Reviews of The Drake Hotel
(11 - 20 of 128 reviews)
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