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The Drake Hotel

The Drake Hotel

The Drake Hotel Image
4 Star
Hotel Guest Rating: 8.6/10
140 East Walton Place
Chicago, IL 60611
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Hotel Guest Rating for The Drake Hotel in Chicago

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Based on 194 reviews from guests who stayed at the
The Drake Hotel
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the The Drake Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(13) | Solo Traveler(18) | Traveling as Couple(54) | Family with Young Children(10) | Family with Teens(14) | Senior Traveler(4) | Group Traveler(10)
Couple
Robert from Durham, NC
May 10, 2013
Couple
9.0
At first the hotel had us booked for two twin beds. Not ideal given the romantic nature of the trip. However, they moved us into a queen bed room that was available. So in the end it was perfect. Well, almost perfect. A king bed would have been perfect.
Nope. Liked it all.
Couple
Paul from Kalamazoo, MI
April 30, 2013
Couple
10.0
The room was excellent with a lake view. We liked the service which was very good and they just couldn't do enough for you! It was top drawer.
No, the perfect weekend. It was well situated for shopping, theatre and site seeing.

Good access to the stores, theatre, recreational aspects and easy to find.

Couple
Bion from Apple Valley, MN
April 25, 2013
Couple
8.0
The hotel is in a great location and has a friendly and helpful staff.
There wome noise from the hallway. Our room was in the back without much of a view.

This is an old hotel with a lot of atmosphere. The location is great.

Couple
Verified Hotel Guest from Pleasanton, CA
April 16, 2013
Couple
4.0
The location was critical for us as we were attending my father-in-law's funeral and The Drake is across the streetr from his apartment. The Cap Cod Room was as good as always, the public spaces are lovely.
Yes - there were dirty socks in our room and the shower was unusable for my husband who is 6' tall - it barely worked for me and I am only 5'1". The alarm clock had not been changed for daylight savings time and there was no clock adjustment.

The security of our room was minimal - it never felt as if the door was secured except for the chain bolt. The refrigerator door did not close securely and it was impossible to keep things cold. Other than the location and the lobby this was definitely not worth what we paid for it - even on Priceline.

Couple
Verified Hotel Guest from Moline, IL
April 10, 2013
Couple
10.0
Great location and the staff were awesome as usual.
The rooms although quite nice are beginning to show some age.

Great location, walking distance to numerous 5 star restaurants, great views of the lake and Michigan Avenue, the staff are always pleasant and helpful. The only downside is the fact that the rooms are beginning to show some age, i.e. they are in need of an update.

Couple
Verified Hotel Guest from Culver, IN
March 30, 2013
Couple
9.0
Elegant lobby and decor throughout the hotel.
No.

Within walking distance of shopping on Michigan Avenue. Beautiful lake view from our window. Very quiet. Bed was exceptionally comfortable.

Couple
Catherine from Naperville, IL
March 19, 2013
Couple
10.0
The friendly staff and great service. We also had a nice view from our room.
Our room was really small and my body was itchy days after staying at the hotel. Also we booked a King size bed, but end up getting a Queen size bed.

The decor of the Drake is beautiful as expected. The staffs are very friendly and professional. The location is easy to get to and convenient to have our car valet. We walked over to Rosebud Steakhouse for dinner and walked to a bar in the Gold Coast for friend's birthday. My body got itchy the day after and is still itchy. However, my husband wasn't itchy. I must have an allergic reaction towards something in their bed. But overall, our experience was very pleasant. ...read more

Couple
Ashley from Manistee, MI
March 19, 2013
Couple
1.0
The location
Our room was dirty there was hair in the bathroom and bed and the elevator shocked you everytime you used it.
Couple
Mark from Streamwood, IL
March 7, 2013
Couple
10.0
The staff was great...very welcomming and really made us feel like we were a part of the Drake family. all around very helpful and friendly. The staff went out of their way to make our stay enjoyable. A greta staff.
The coffee maker in our room wasn't cleaned before we arrived.At dinner one night, my wife found paper in her soup. We received an apology from the manager that there was a foreign object in it. I expected the meal to be comped, but it was not.

Overall the hotel was great. Clean and comfortable and the staff was wonderful.

Couple
Edward from West Lafayette, IN
February 26, 2013
Couple
9.0
The service was prompt and professional. The location of the hotel was perfect for our other plans. The bed and bedset was really exceptional.
There was a (locked) door connecting our room to another. We could hear the conversation of the other guests very clearly at one point.

This was probably my best stay in Chicago, beating out other four-star hotels. It has an old feel -- antiquated around the edges -- but all parts of the room and building were impeccably clean. It really seemed like the service made an effort to be professional, friendly, and attentive, which, as a young person, isn't the kind of respect I receive at all places. But it's really about the location -- right on the lake, Michigan Avenue, and the Rosebud Steakhouse... ...read more

Reviews of The Drake Hotel
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