Hotels in Palm Springs

The Garden Vista Hotel Palm Springs

The Garden Vista Hotel Palm Springs

The Garden Vista Hotel Palm Springs Image
2 and 1/2 Star
Hotel Guest Rating: 6.7/10
1875 N Palm Canyon Dr
Palm Springs, CA 92262

Hotel Guest Rating for The Garden Vista Hotel Palm Springs in Palm Springs

# 20 of 58 hotels in Palm Springs
Based on 53 reviews from guests who stayed at the
The Garden Vista Hotel Palm Springs
Overall Quality Score
user rating 6.7.0
6.7
Hotel Cleanliness
user rating 6.8.0
6.8
Hotel Staff
user rating 6.8.0
6.8
Location of Hotel
user rating 7.6.0
7.6
Hotel Dining
user rating 6.5.0
6.5
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Hotel Guest Reviews of the The Garden Vista Hotel Palm Springs

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Gerard from Yuna, AZ
April 8, 2013
Couple
5.0
Good location, staff ok.
Room smelled, carpet was dirty needs cleaning or changing.Mold on tile in shower.

For just one night's sleep room ok, good location. Room needs some tweeking to update and more attention could be paid to cleanliness on stairways & walkway leading to the room.

Group Traveler
Kathryn from Caledonia, MI
April 5, 2013
Group Traveler
2.0
Location and low price. I suppose we got what we paid for.
Rude and unhelpful morning staff. Bathroom in need of much repair, cleaning and attention to detail. The room smelled bad. Tiny continental breakfast. Ripped up carpet. Pool and hot tub closed too early. Old signage was everywhere. Unprofessional

Pass this place up. You'll be happier spending $10 more somewhere else for a better experience.

Family Traveling with Teens
Verified Hotel Guest from Santee, CA
April 5, 2013
Family Traveling with Teens
6.0
the pool was nice
Hallways really dirty, non english speaking staff

This place is almost right downtown which is great. The pool is nice with lots of chairs with pads on them and the water was perfect so it was great just getting in and not being cold. The rooms were just rooms and were clean.. No DVd player. It did have an extra sink, counter, mirror and blowdryer outside the bathroom which made it convenient if someone was in the bathroom or showering. The continental breakfast was very limited. The attendant at the breakfast did not speak English (?) so could not communicate. Really? Never said Good morning to anyone, etc. Why would they put her in that position? The housekeep I spoke with and tried to get extra towels from didn't speak English either so that was frustrating. The sauna was broken. Easter break? Broken? The hallways were in need of vacumming something awful and no one seemed to care.. Very lack-i-dazicul attitude. For the money, ok. ...read more

Family Traveling with Teens
Verified Hotel Guest from Costa Mesa, CA
April 2, 2013
Family Traveling with Teens
6.0
The price was great as long as you don't expect a 4 star hotel.

The location is great. Very close to the main attractions. It was quiet and not too crowded during our stay. It is nice that they have a separate pool just for adults. A couple of things you should bring with you if you plan to stay here are pool towels and your own pillows. The pillows are very firm, so unless you like firm pillows, you may want to bring your own. Also, there are no pool towels, so bring your own. The complimentary breakfast is hectic, but I'll take it any day since it is no cost. And the coffee was surprisingly good. All of the staff we interacted with were very friendly and helpful. ...read more

Business Traveler
Verified Hotel Guest from Stanwood, MI
March 30, 2013
Business Traveler
3.0
The priceline website noted that was a shuttle to the airport. This was not correct! Had to pay cab fare to get to the airport - Very disappointing because we were specifically looking for a hotel with airport shuttle. You should correct your website.

Outdated and not very well kept.

Business Traveler
Verified Hotel Guest from Maple Ridge, Canada
March 30, 2013
Business Traveler
8.0
The hotel room faced into a central pool area with palm trees which was pleasant. Rooms were spacious and comfortable.
Walls were a little thin, but neighbors drowned out by fan/air conditioner. On my second last day of a 4 night stay the maid did not empty a full garbage can or replenish the coffee.
Family Traveling with Young Children
Stephen from Rancho Cucamonga, CA
March 27, 2013
Family Traveling with Young Children
6.0
--the staff managing the desk was very friendly and helpful (giving advise how to get to a certain restaurant etc.) --only one person was working the front desk and he kept his composure managing the phone and trying to check several guests waiti
1. room was not cleaned at all during our 2nd day stay.2. air conditioner didn't work very well. when it did, it made a very loud noise waking us up middle of the night.3. it took for over 30minutes to check in 4. the fitnes
Couple
Natalie from San Diego, CA
March 26, 2013
Couple
5.0
The hotel was in an okay location.
The location was still outside of downtown. It was definitely not worth the price and nowhere near the stars it said it would be.

Nowhere near the stars it was supposed to be. Not a super friendly staff. Says it's in walking distance to a lot of things, but unless you want to go on a long hike.. the only thing nearby is a Denny's (that's closed on Saturday night), a pub, and one dance club. I had a suite in the Bellagio for the same price this average "red roof inn" type of room was going for. Furthermore, Priceline completely lost our reservation and after going back and forth a few times between the hotel and Priceline, we got it figured out. When we asked for a specific room downstairs near the adult pool, you'd think they'd want to be accommodating. After checking in and being given the ugly upstairs room that was a "pool view".. (the only view we had from our balcony was of the wall of the next building), we called the front desk and asked if we could move to the room we requested. The night agent told us all rooms were fully booked, which we knew wasn't true on Saturday because we watched tons of people check-in to the bottom floor rooms. Shouldn't a hotel be more accommodating to the people who've booked the entire weekend and have been inconvenienced by a lost reservation. I say save your money. For this price you should spend a few dollars more and stay at a nice boutique. It'd be worth it. This place IS NOT. ...read more

Solo Traveler
Claude from Calgary, Canada
March 18, 2013
Solo Traveler
7.0
Spacious commom space, 2 pools, jacuzzis etc..
Continetnal breakfast was lacking, no fruit. Jacuzzi tubs were scalding in the family area, very hot in the adult area. Mentioned to front desk , one went to cool , the other still scalding.

Generally good, rooms are spacious - no elevator for 2nd level, need a vehicle as most ammenities are a ways away.

Couple
Pat from Springfield, OR
March 14, 2013
Couple
8.0
Refrigerator and microwave. Oranges for breakfast.
Staff could have been friendlier. Faucets dropped continually.
Reviews of The Garden Vista Hotel Palm Springs
(1 - 10 of 36 reviews)
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