Hotels in New York City

Hotel Guides >> United States >> New York >> Hotels in New York City >> The Gem Hotel-Soho, An Ascend Collection Hotel

The Gem Hotel-Soho, An Ascend Collection Hotel

The Gem Hotel-Soho, An Ascend Collection Hotel

The Gem Hotel-Soho, An Ascend Collection Hotel Image
3 Star
Hotel Guest Rating: 7.3/10
135 East Houston Street
New York, NY 10002
see this hotel on a map | see more New York City Hotels

Hotel Guest Rating for The Gem Hotel-Soho, An Ascend Collection Hotel in New York City

See Most Popular hotels in New York City
Based on 13 reviews from guests who stayed at the
The Gem Hotel-Soho, An Ascend Collection Hotel
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 7.2.0
7.2
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.1.0
8.1
Check Rates and Availability at the The Gem Hotel-Soho, An Ascend Collection Hotel
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the The Gem Hotel-Soho, An Ascend Collection Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Solo Traveler(3) | Traveling as Couple(6) | Group Traveler(1)
Couple
Verified Hotel Guest from Urbana, IL
April 16, 2013
Couple
8.0
The price - I really didn't want to pay over XXX a night and I realize that's really hard to do in NYC without sharing a bathroom or being in a dorm-type set-up. GEM was the right price AND in the right location. Perfect!
Houston is a very busy street - all day and all night. Our 3rd floor room did get a lot of outside ambient noise. And the bathtub was VERY VERY slippery. Neither of these things would stop us from staying there again.

If you need to be in the lower east side - this is the hotel to stay at. The price makes staying in NYC affordable. It is 2 blocks from the F train, many restaurants around the block, within walking distance to Chinatown. The rooms are small, but clean. Staff is friendly and helpful - the local gem recommendations were spot on. We highly recommend going to Sugars on Allen and Houston for breakfast. ...read more

Couple
Verified Hotel Guest from Scottsdale, AZ
March 6, 2013
Couple
8.0
Comparatively low price for a nice room in Manhattan. Great staff although maid service occurs late in the afternoon.
Expected a slightly larger room but not a negative.
Couple
Verified Hotel Guest from New York, NY
February 25, 2013
Couple
2.0
The location.
Room was too small and the shower made a loud noise when on. The water temperature was horrible. It went from scorching hot to freezing cold no warm.

I am very disappointed with my stay. Although the location was great for what I needed to do, it was a very small and not what I imagines for the price. I have stayed at the GEM in Chelsea and paid less money for a bigger room and it was a much better experience. I will never stay at this location ever again just because for me it was not worth the money. The lady at the front desk was nice but nothing extraordinary compared to the staff at the GEM Chelsea. Much better location and stay in Chelsea. No recommendations for the SOHO location. ...read more

Solo Traveler
Pius from St. Gallen, China
November 22, 2012
Solo Traveler
9.0
I loved the location since I had all my meetings in the Soho / Westside of New York. Everything was in walkable distances and a subway station right in front of the hotel. There were a lot of nice restaurants and hip places to go to. No need of cabs or su
They have a cellar floor. Just make sure, that when you book the hotel, to contact them prior of arrival. I spent one night on the ground/cellar floor. But they were kind enough to put me on the top floor the rest of the stay.

Kind staff, Central, and felt secure in this hotel. I will definitely go back there next time. Price of the room was way below the average in Soho, plus it doesn't have a cheap side. Newly renovated rooms, which are small though, but big enough for a good stay in New York for two people.

Group Traveler
Yummy from West Haven, CT
January 11, 2012
Group Traveler
10.0
The staff was so friendly and helpful!
We lost a very valuable necklace and they claimed they couldn't find it.

It was convenient to our event location. The staff was extremely friendly and helpful with directions and told us where we would have the most fun!

Couple
Marilyn from Uxbridge, MA
November 29, 2011
Couple
10.0
Staff very friendly, very quiet inside of our room.

I called the day before to ask for early check in and the person at the desk was extremely helpful and he asked me to call him personally on Wednesday
AM to see about availability of early check in. We did get early check in so we were very happy.

Solo Traveler
Chuck from Saint Louis, MO
November 3, 2011
Solo Traveler
8.0
Didn't have to ask for anything, everything was in the room that was needed. The staff were very nice.
Only thing I didn't like was the noise from the street, but it is New York. :)
Couple
Jan from San Diego, CA
October 29, 2011
Couple
7.0
Close to a huge Whole Foods store and a restaurant called Pulino's that we really enjoyed for breakfast.
Wasn't super crazy about the location. I was actually trying to book the Gem in Chelsea but in my haste I must've clicked on the one in "SOHO".

Everyone we had contact with was very friendly and helpful, especially the guy at the front desk, I forget his name but he was great. The room was clean and comfortable; nice bed. The common areas are in need of a little sprucing up.

Solo Traveler
Hotel Guest from Magnolia, NJ
August 26, 2011
Solo Traveler
9.0
It was clean with comfy beds.
Rooms are a bit small.

It was a nice hotel with a nice staff in a nice price range. I would stay again.

Couple
Quincy from Morton Grove, IL
July 13, 2011
Couple
5.0
Location
Small rooms, wi-fi didn't work, hallway lightbulb out, across from elevator.

No-frills hotel, no fridge/amenities, small rooms, loud park across street.

Reviews of The Gem Hotel-Soho, An Ascend Collection Hotel
(1 - 10 of 10 reviews)
Check Rates and Availability at the The Gem Hotel-Soho, An Ascend Collection Hotel
   

graphical calendar interface

graphical calendar interface

Map for The Gem Hotel-Soho, An Ascend Collection Hotel
See this Hotel on a Map

Nightlife Nearby

Most Popular Guest-Rated Hotels in New York City
Most Popular Business-Friendly Hotels in New York City
Most Popular Romantic Hotels in New York City
Most Popular Family-Friendly Hotels in New York City

All material herein © 1998-2013 priceline.com Incorporated, all rights reserved.
PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, THE NEGOTIATOR, PRICELINE NEGOTIATOR, PRICEBREAKERS and NO ONE DEALS LIKE WE DO are
registered service marks, and EXPRESS DEALS, NOFEE and BIG DEAL are service marks of priceline.com Incorporated.
U.S. Patents 5,794,207; 5,897,620; 6,085,169; 6,510,418; 6,553,346; 6,993,503; 7,188,176; 7,203,660; 7,386,508; 7,472,074; 7,516,089; 7,617,491; 7,620,619; 7,664,672 and 7,848,940


(CST 2040530-50)


ws-49

dg