Hotels in New York City

The Mansfield Hotel

The Mansfield Hotel

The Mansfield Hotel Image
4 Star
Hotel Guest Rating: 7.6/10
12 West 44Th Street
New York, NY 10036

Hotel Guest Rating for The Mansfield Hotel in New York City

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Based on 188 reviews from guests who stayed at the
The Mansfield Hotel
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the The Mansfield Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Frank from Pharr, TX
May 8, 2013
Couple
9.0
THE ROOM ALTHOUGH A BIT SMALL WAS CONVENIENTLY LOCATED 3 BLOCKS FROM TIME SQUARE AND WAS VERY CLEAN AND COZT. THE STAFF WAS VERY HELPFUL.
NONE
Couple
Nicole from Wilmington, DE
April 25, 2013
Couple
9.0
Great location a block or two away from Times Square. Staff was very, very friendly and gave us a room upgrade for free which was wonderful. Our room was attractive in decor and had all of the amenities. Not a view but room super quiet.
Couple
Philip from Miami, FL
April 22, 2013
Couple
7.0
The room was very clean The staff was great.
The room was pretty small. The bathroom was even smaller. My biggest complaint was maintaining a comfortable room temperature. It was pretty warm requiring me to open the windows to get the temperature down.

Great location, great staff and very clean. On the downside was the room size and poor climate control.

Group Traveler
Barbara from Morris Plains, NJ
April 17, 2013
Group Traveler
9.0
The location was perfect, the staff outstanding and the experience great. Would go back.
When I booked through priceline I put down 3 people and was booked into a double room. I had to pay extra for the upgrade and I was not thrilled by that. That seems fraudulent on your part.

Room wasn't huge and bathroom is tiny. Could use a little more light.

Family Traveling with Teens
Verified Hotel Guest from Jefferson, GA
April 8, 2013
Family Traveling with Teens
7.0
Staff was polite, helpful and responsive.
Rooms provided to Priceline users (and we reserved 2 rooms) were adequate only. Beds are only double (full) size and not at least queen. Showers were small. No in-room controlled climate control provided.

The location of the hotel is the only direct positive. Given the age of the hotel, and despite the obvious renovations which were handled quite well, there is an overall claustrophobic feel to the hallways, elevators and the rooms. Rooms provided to Priceline users (and we reserved 2 rooms) were adequate only. Beds are only double (full) size and not at least queen. Showers were small. No in-room controlled climate control provided. That said, the hotel staff was very polite and helpful and allowed us to quickly change rooms given that the bed frame was quite wobbly. Use this hotel if you want to stay centrally located to many of the draws of the city but be prepared to compromise other amenities you would expect in more modern hotels. ...read more

Couple
Susan from Sea Isle City, NJ
March 30, 2013
Couple
5.0
The staff couldn't have been more welcoming--
The room was incredably small , even with an upgrade--the black paint trimmed doors in the rooms and the lighting made it feel like being in a cave
Solo Traveler
Verified Hotel Guest from Watertown, CT
March 23, 2013
Solo Traveler
9.0
Best things about this hotel include the location, cleanliness and charm.
The staff had difficulty accommodating special, but fairly typical, pre-registration requests.
Family Traveling with Teens
Stan from Bellingham, WA
March 22, 2013
Family Traveling with Teens
8.0
The location was perfect, the staff very helpfull and friendly and welcoming, and good coffee in the lobby
Rooms were very small and closet space limited
Solo Traveler
Verified Hotel Guest from Miami, FL
March 17, 2013
Solo Traveler
3.0
The room was clean and the location was good
The room was unbearably small. There is no way more than one person could stay in the room. It was not functional with no real storage space, no proper restaurant, bad decor and lighting, run down

Don't stay here if you need to say more than one night. It is more like 2.5 stars - definitely not 4 stars!

Couple
Troy from Fruitland, IA
March 12, 2013
Couple
7.0
Close to Times Square
Bed sagged in the middle, toilet ran every 5 minutes. Told the girl at the front desk and she gave my the oppinion she didn't really care. Rooms are small.
Reviews of The Mansfield Hotel
(1 - 10 of 158 reviews)
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