Hotels in Boston

The Westin Boston Waterfront

The Westin Boston Waterfront

The Westin Boston Waterfront Image
4 Star
Hotel Guest Rating: 8.7/10
425 Summer Street
Boston, MA 02210
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Hotel Guest Rating for The Westin Boston Waterfront in Boston

# 22 of 79 hotels in Boston
Based on 207 reviews from guests who stayed at the
The Westin Boston Waterfront
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the The Westin Boston Waterfront

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Naperville, IL
May 6, 2013
Business Traveler
8.0
Helpful staff.
Far from downtown...limited access to mini-marts/supermarkets in the area....
Solo Traveler
Sheena from Powell, OH
May 1, 2013
Solo Traveler
7.0
The hotel had really friendly staff. As always, Westin beds are simply amazing.
The hotel charged outrageous rates for both WiFi and ethernet. Also I was not allowed to buy a beer in the City Bar to take to my room, and the server at that bar was really rude to me, and talked down to me, even though I complied with the rule.
Couple
Michael from Whites Lake, Canada
April 24, 2013
Couple
8.0
Very comfortable beds
I was VERY disappointed that there was NO Internet access included. In fact, it was very expensive at $7/hour or about $18/day. The parking was pricey too $35/day if you parked it. Add $10 for valet parking.

Base rate here is about XXX/day so if Priceline finds you a room for half that or better, not a bad deal. The World Trade Center Silver Line "T" stop is a short walk away. Good view of Boston lights at night.

Couple
Melissa from Dorchester, MA
April 23, 2013
Couple
2.0
Overbooked, gave me a adjoining suite with a rollaway bed. No feather linens or pillows. Very uncomfortable bed!!!!!
Overbooked, gave me a adjoining suite with a rollaway bed. No feather linens or pillows. Very uncomfortable bed!!!!! Awful night!!! Tried to check in at 8:00 pm but didn't get a room till after 10:00 pm.
Solo Traveler
Verified Hotel Guest from Baltimore, MD
April 21, 2013
Solo Traveler
9.0
Room was beautiful, very clean, service was great. I showed up around 12:30 for 3pm check-in and was permitted to go to my room immediately.
The staff was a little too aggressive. Someone knocked on my door at 9am to see if they could clean the room (check out was 12pm). Someone also buzzed themselves into my room to provide bottled water-- but I wasn't dressed and they just came right in.
Couple
Meg from Deer Isle, ME
April 10, 2013
Couple
10.0
We were so happy with the Westin. It was beautiful and had a very helpful staff.
No!

This hotel is not only handy to the airport, but, also to the city. It was clean, modern and well-staffed.

Constance from New Castle, NH
April 4, 2013
10.0

The Westin Boston Waterfront is a great hotel if you will be going to and from the convention center. If you are visiting Boston it is a little inconvenient because of its location. The hotel was clean and tidy.

Business Traveler
Margaret from Hardwick, VT
April 2, 2013
Business Traveler
10.0
Great staff, great room and convenient public transit.

Loved the hotel overall.

Family Traveling with Teens
Michele from So Boston, MA
April 2, 2013
Family Traveling with Teens
2.0
Location to city
Paid for a king and a city view but had 2 doubles and the room faced in the opposite direction of the city and overlooked an industrial park !
Solo Traveler
Richard from Kirkland, WA
March 30, 2013
Solo Traveler
6.0
Easy access to highways
Noisy room, no blackout shade, no minibars, lobby bar closes early, nothing in walking distance, internet is expensive, no armchair in room.
Reviews of The Westin Boston Waterfront
(1 - 10 of 121 reviews)
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