Hotels in Dallas

The Westin Hotel Galleria Dallas

The Westin Hotel Galleria Dallas

The Westin Hotel Galleria  Dallas Image
4 Star
Hotel Guest Rating: 9.3/10
13340 Dallas Parkway
Dallas, TX 75240
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Hotel Guest Rating for The Westin Hotel Galleria Dallas in Dallas

# 4 of 168 hotels in Dallas
Based on 210 reviews from guests who stayed at the
The Westin Hotel Galleria Dallas
Overall Quality Score
user rating 9.3.0
9.3
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 9.1.0
9.1
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Hotel Guest Reviews of the The Westin Hotel Galleria Dallas

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Rachel from Edmond, OK
May 16, 2013
Family Traveling with Teens
10.0
The staff that greeted us upon arrival were more than nice. This was the best arrival experience I have had in a long time. They are now offering a late 3 pm check out and that was unexpected and nice. Loved the shower and how clean everything was.
Parking is the only complaint. You have very limited selection in the front so you most likely will have to park in the mall garage (its complimentary) and go up to the room from there.

Very convenient location as it is attached to The Galleria in Dallas. You will find plenty of dining options, shopping options and entertainment nearby. We walked to nearby stores outside of the The Galleria and felt very safe in the environment. As of May 2013 there is a lot of road construction going on in this area but if you have GPS you shouldn't have too many problems getting around. ...read more

Couple
Suzanne from Oklahoma City, OK
May 10, 2013
Couple
10.0
Everything about our anniversary stay was fantastic! We will definitely return.
Everything was great! In fact, one of the things that irritates me about hotels of this caliber is daily parking fees. We were able to self park for free initially AND after returning after dinner.
Business Traveler
Holly from Chicago, IL
May 10, 2013
Business Traveler
6.0
Actual hotel room was comfortable and clean. King bed with extra pillows allowed a great nights sleep.
Although I checked in late, my flight landed just before midnight...I was fully expecting to enjoy a great night view from my room. This weasn't the case, my windows faced an interior corridor. Is this really a King deluxe room for over XXX/night?

Overall trip experience was net neutral. Prior to trip, I called Priceline for assistance revising my travel itinerary...the agent did not book the closest Westin location for me, which I unfortunatly didn't realize until the day before my trip. While I accept parital responsiblity, I was looking for their expertise, and I also missed out on trip/bundle pricing due to booking agent incompetence. Suggest booking direct with Westin in future,as I'll be personally boycotting priceline after this negative customer experience. As mentioneded above, actual King Deluxe room was clean and comfortable, but view was facing interior corridor. Not what I expected at the Deluxe King room rate! ...read more

Group Traveler
Shelley from Okahoma City, OK
May 9, 2013
Group Traveler
10.0
This hotel is a wonderful location for a girls shopping trip or any trip to Dallas. You can enter the mall directly from the hotel lobby. The staff, the rooms, and the location are fantastic.
No

The Westin Galleria is a great location for a girls shopping trip to Dallas. It is located adjacent to the Galleria and a perfect paradise for Dallas shopping. You can head to the mall, drop off your bags in your room, and head out to dinner. We love the Westin.

Solo Traveler
Katherine from Austin, TX
May 7, 2013
Solo Traveler
6.0
i really did like the room itself. things i noticed...no bathtub esp for the 'weekend' sell they do. my room was right around the corner from the ice machine & they were working on it sunday morning 0900 hrs (taken apart kinda working on it). bit noisy.
i decided to utilize the brunch menu in the 2nd flr bistro - super convenient right? brunch menu was not up & running at 1110 hrs. i was seated for over 15 minutes before my coffee & water arrived- my server cleared the table beside me first...

room facing tollway was pretty traffic noisy, sunday morning. however, the likes: discount card for shopping in mall - access directly to mall, once parked. finding the purple garage was a bit difficult because its such a sharp 90 degree turn when you enter & the arrows they use to point you seem to coincide with the blue garage directions & then oh! its too late... now that i've got the way figured out, yes i would stay again, but would ask for a room not by ice machine & not facing tollway...would they comply? we can only wait & see ...read more

Verified Hotel Guest from Dallas, TX
April 30, 2013
9.0
I love the cleanliness of the room and the bathroom. I love the location and the staff was very friendly
I didn't like the limited parking spaces and I didn't like the minibar.
Family Traveling with Teens
Randy from Mckinney, TX
April 30, 2013
Family Traveling with Teens
8.0
the Price
the lobby fragrance was overwhelming

would recomend to everyone....had a great experience

Ronnie from Atoka, OK
April 30, 2013
10.0
the bed great..location wonderful but staff was so polite quick and accommodating
loved everything
Couple
Brandon from San Antonio, TX
April 29, 2013
Couple
9.0
Great rooms and shopping!
A little far from downtown

Great rooms and its inside a huge mall.

Couple
Julie from Ardmore, OK
April 29, 2013
Couple
10.0
When we arrived we parked and did not have to leave for anything. Everything was there and we did not have to drive again untill we checked out. Having to use the room key to get to floor made me feel safe.
no

The staff was friendly and helpfull. The floor we were on was secure. We had to use the room key to get to the floor and that helped me feel safe.Check in and check out were fast and easy. The employee giving us a bottle of water was nice when we arrived. I enjoyed the window seat in the room.

Reviews of The Westin Hotel Galleria Dallas
(1 - 10 of 117 reviews)
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