Hotels in Houston

The Westin Houston Memorial City

The Westin Houston Memorial City

The Westin Houston Memorial City Image
4 Star
Hotel Guest Rating: 9.3/10
945 Gessner Road
Houston, TX 77024

Hotel Guest Rating for The Westin Houston Memorial City in Houston

# 3 of 353 hotels in Houston
Based on 118 reviews from guests who stayed at the
The Westin Houston Memorial City
Overall Quality Score
user rating 9.3.0
9.3
Hotel Cleanliness
user rating 9.6.0
9.6
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 9.4.0
9.4
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Hotel Guest Reviews of the The Westin Houston Memorial City

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Cheryl from Euless, TX
May 10, 2013
Business Traveler
10.0
great staff, plush rooms, slept well!
hate paying for parking

great location...walking distance from a movie thetre, great restaurants and wonderful shopping

Couple
Verified Hotel Guest from Baton Rouge, LA
May 9, 2013
Couple
10.0
This was absolutely the best hotel staff i've ever had the pleasure of dealing with. I would definetly love to stay at this hotel again and I would surely recommend anyone I know to stay there.
I wish I knew how comfortable the rooms were before I booked, I probably would've stayed an extra day.

The only con I could possibly speak of is maybe the bar/lounge area could maybe stay open a little later. The location of the hotel is excellent. It's across the street from great shopping and eating establishments and right next to the interstate for convienice. I seriously doubt you could find a much better staff!

Couple
Melvin from San Antonio, TX
May 1, 2013
Couple
6.0
Front desk and valet were great
For a 4 star - i ws not impressed. Asked maid for additional cream for the second morning - had extra - however, was all sour. And they didn't even replace tea - so, my wife and I were both unable to enjoy a morning beverage. Was very disappointing.

The hotel didn't feel very warm or inviting from the minute we entered it. As mentioned, had bad experience with the second morning in-room beverages. Entering the hotel from the south - there was no way to turn into hotel - you had to go another couple blocks and do a uturn at a very busy intersection beneath a very busy interstate 10. Would not look forward to staying there again - just wasn't impressed. ...read more

Couple
Stephen from Houston, TX
April 29, 2013
Couple
10.0
Everything was perfect. The room, the location, the staff etc.. I really liked the pool with the views as well.
No.

Extremely comfortable. Staff is eager to help. Being able to walk to the mall is fantastic. Great getaway.

Business Traveler
Verified Hotel Guest from Miidletown, MD
April 24, 2013
Business Traveler
9.0
Good location, great staff, quiet room despite facing I-10.
Getting to and from the parking garage was a bit awkward (need to use two separate elevators). Also, the hotel charges you to park there.
Business Traveler
Walter from Lake Charles, LA
April 22, 2013
Business Traveler
10.0
Very Good Location, access to parking, access to shopping.
Everything was good.

Big Rooms, very well kept. Service was good.

Family Traveling with Young Children
Jammie from Tyler, TX
April 19, 2013
Family Traveling with Young Children
10.0
Great location....Attached to the mall giving easy access to shopping, dining, and entertainment.

Great location....Attached to the mall giving easy access to shopping, dining, and entertainment. Comfy beds, clean rooms, friendly staff.

Business Traveler
Kenneth from Austin, TX
April 16, 2013
Business Traveler
10.0
Great hotel. Nice gym. Close to CityCentre.
First room they put me in had smoke smell. Staff put me in new room.

Great value for 4 star.

Solo Traveler
Verified Hotel Guest from Port Arthur, TX
April 15, 2013
Solo Traveler
10.0
I couldn't have asked for a better location. IT WAS GREAT!!! The hotel was very nice and clean as well. An added bonus were the shower heads, they were pretty cool.
There is not anything that I can say that I didn't like about the hotel.
Couple
Leslie from San Antonio, TX
April 9, 2013
Couple
10.0
The fact that i got a deal
Perfect, wish the pARKING WAS FREE

Most Excellent facility. Staff was over accommodating, friendly, super clean.

Reviews of The Westin Houston Memorial City
(1 - 10 of 68 reviews)
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