Hotels in Chicago

The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago Image
4 Star
Hotel Guest Rating: 8.4/10
909 North Michigan Avenue
Chicago, IL 60611
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Boasting an unrivaled location on Chicago's famous Magnificent Mile, directly across from the John Hancock Center, this luxurious hotel features first-class amenities and accommodations along with exceptional services.Only steps from the Westin Michigan Avenue's front doors, guests can find the luxury shops of Water Tower Place, world-famous restaurants and a vibrant nightlife. Beautiful Lake Michigan as well as Oak Street Beach are also only moments away.With in-room spa services, on-site gourmet dining options and a state-of-the-art fitness center, every stay at the Michigan Avenue Westin is sure to be unforgettable. The hotel also features a modern business center, complete with free wireless internet access. ...read more

Top Amenities (see all)
  • High speed internet access
  • Fitness Center or Spa
  • Business Center
  • Restaurant
  • No Smoking Rooms/Facilities
  • Valet Parking
  • Television with Cable
  • Hairdryers Available

The Westin Michigan Avenue Chicago Amenities

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  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Bathrobes
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Cribs Available
  • Elevators
  • Express Check In
  • Express Checkout
  • Fire Alarm with Light
  • Fitness Center or Spa
  • Free Newspaper
  • Grab Bars in Bathroom
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • High speed internet access
  • In Room Movies
  • Iron
  • Ironing Board
  • Knock Light (Hearing Impaired)
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Mini Bar
  • Multi-line Phone
  • News Stand
  • No Smoking Rooms/Facilities
  • Porters
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Smoke Detectors
  • Television with Cable
  • TV Remote Control
  • Valet Parking
  • Vending Machines
  • Wake-up Service

Hotel Guest Rating for The Westin Michigan Avenue Chicago in Chicago

# 20 of 139 hotels in Chicago
Based on 1621 reviews from guests who stayed at the
The Westin Michigan Avenue Chicago
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the The Westin Michigan Avenue Chicago

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Amy from Silver Lake, WI
April 20, 2012
Couple
1.0
I have nothing nice to say. It was awful.
The list I have is to long for this space.

AWFUL! For a 27 floor hotel to have only 2 registrations desk is not acceptable. Bath/shower quickly filled with about 6 inches of water that would not drain when showering. Valet was $60, way too high. When I got my car back the next morning the carpets were filthy! They were so bad they had to be shampooed and it barely got the blacktop stains out. I will never stay here again! ...read more

Solo Traveler
Jacek from Indianapolis, IN
April 10, 2012
Solo Traveler
5.0
Good location, friendly and helpful staff at the reception desk and concierge.
Way too expensive parking - $59 for valet parking is a ripoff! Lack of self parking.

Valet parking is a ripoff - $59 daily! And they don't know how to park a car - they scratched my wheel. They should offer a self parking option if they don't know how to properly drive and park a vehicle without damaging it. If not, they should at least apply some of the money they charge toward driving and parking lessons for their valet staff! Hotel is average - nothing special. In my opinion it should not be a 4 star hotel. It doesn't have a pool. Cleanliness leaves a lot of room for improvement (no pun intended). The desk chair and other chair had stains on them! That is not acceptable for a 4 star hotel. I would not stay at this hotel again and I would not recommend this hotel to anybody else. ...read more

Couple
Dan from Hampshire, IL
April 6, 2012
Couple
9.0
Clean, quiet and close to cheesecake factory.
Upgrade the shower/bath tub.
Group Traveler
Bruce from Lexington, KY
February 21, 2012
Group Traveler
8.0
Location, employees, price.
No refrigerator or microwave.

I would recommend.

Couple
Julee from Bridgeport, TX
February 16, 2012
Couple
10.0
The hotel is convenient to all shops on Michigan Ave, close to public transportation, staff is very professional and helpful.
It was all good.

We were there for 3 nights, had great room very comfortable, clean, it was a view of the parking garage across the street, but we did not come for the scenery. Short walk to anything that you wanted, shopping, food, transportation.

Couple
Mack from Cincinnati, OH
February 15, 2012
Couple
9.0
Location.
Rooms could be bigger .

Excellent !!!

Couple
Dave from Palatine, IL
February 14, 2012
Couple
9.0
Location
Valet parking cost $59/night....not reasonable.
Couple
Lee from New Hope, PA
January 13, 2012
Couple
10.0
The maid service was extraordinary and very accommodating.
A
little motel-like in such an extraordinary location.

Location awesome, but I was not fond of the overall look.

Business Traveler
Christina from Jeffersonville, IN
January 3, 2012
Business Traveler
9.0
Liked the package offered. Very clean, convenient and comfortable.
Parking cost was $57 per night.
Couple
Mimi from Schaumburg, IL
January 2, 2012
Couple
9.0
Clean and beautifully decorated for Christmas.
I was expecting the room to be a little bit bigger and with some sort of view. Instead, my view was an apartment building next door.
Reviews of The Westin Michigan Avenue Chicago
(1 - 10 of 186 reviews)
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