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The Westin New Orleans Canal Place

The Westin New Orleans Canal Place

The Westin New Orleans Canal Place Image
4 Star
Hotel Guest Rating: 8.8/10
100 Rue Iberville
New Orleans, LA 70130
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Hotel Guest Rating for The Westin New Orleans Canal Place in New Orleans

# 10 of 142 hotels in New Orleans
Based on 203 reviews from guests who stayed at the
The Westin New Orleans Canal Place
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the The Westin New Orleans Canal Place

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(5) | Solo Traveler(16) | Traveling as Couple(66) | Family with Young Children(24) | Family with Teens(17) | Senior Traveler(4) | Group Traveler(16)
Solo Traveler
Clifford from St Petersburg, FL
December 19, 2012
Solo Traveler
6.0
Great views and location.
The lobby and Elevators are tired. Hotel is in the process of renovating the elavators and lobby carpet. Long waits for the elevators.

Will be a great location once Elevators are replaced.

Solo Traveler
Scott from Vail, AZ
December 13, 2012
Solo Traveler
4.0
Location and views of the Misissippi River from lobby and some rooms
All elevators under repair during our stay. Waited as long as 20 minutes for an elevator and stuck in one for 15 minutes once.

Location and views of the Misissippi River from lobby and some rooms. All elevators under repair during our stay. Waited as long as 20 minutes for an elevator and stuck in one for 15 minutes once. This is not a 4 star hotel in its current condition. Lobby Furniture EXTREMELY DATED AND THREADBARE IN SOME CASES!

Solo Traveler
Lori from Spruce Grove, Canada
December 9, 2012
Solo Traveler
9.0
Concierge - Sue - very helpful
Housekeeping came early and was not very social - no smiles

Requested two beds when arrived late and I was accomodated. Enjoyed the coffee in room although only 1 cup on the 1st day.

Solo Traveler
Carl from Atlanta, GA
November 21, 2012
Solo Traveler
8.0
The elevators were extremely slow. However the staff said they were working to fix the issue.
Solo Traveler
Mary from Washington, DC
August 23, 2012
Solo Traveler
7.0
Stunning views and amazing lobby.
Facilities still in transition - our sink clogged, elevators were out of order, and maid service was not consistent.

Very elegant and classy appearance, but some of the facilities and mechanics are in transition - our sink clogged, the elevators were under repair and some parts of bathroom were a bit musty. But overall a great value for the location and spacious room layout.

Solo Traveler
Daphne from New Orleans, LA
August 18, 2012
Solo Traveler
10.0
I enjoyed swimming in the pool. I had it all to myself.
The only flaw was a big stain on the carpet in my room. No robe or mini bar in room.

The staff went out of their way to be friendly. I was self conscious about being alone, but they made me feel at home. The fresh fruit at breakfast was very good. I had a relaxing stay.

Solo Traveler
Eric from San Antonio, TX
August 8, 2012
Solo Traveler
5.0
The beds are very good, and nice cold AC.
Elevators weren't working properly, poor ambiance, demographic of fellow guests, staff not as helpful as other Westins.
Solo Traveler
Liz from Pharr, TX
July 9, 2012
Solo Traveler
10.0
Loved it!! Very nice room, loved the bedding! Nice big window!
Problems with elevators, but no biggie.
Solo Traveler
Ryan from Louisville, KY
June 23, 2012
Solo Traveler
8.0
Great rooftop view.
Pool was poorly maintained.

Very nice hotel, staff was very friendly and knowledgeable about local activities/restaurants. The rooftop pool was a great aspect, but the pool area was unclean and towels were not stocked nearby.

Solo Traveler
Kimberly from Perry, GA
May 17, 2012
Solo Traveler
8.0
I loved that it was connected to the mall and movie theater.
The rooms weren't as nice as I would have expected for the price, but everything else about the hotel was amazing.

The hotel is great, but the rooms are very simple for the price. Great city view though and perfect location for everything.

Reviews of The Westin New Orleans Canal Place
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(CST 2040530-50)


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