Hotels in Phoenix

The Westin Phoenix Downtown

The Westin Phoenix Downtown

The Westin Phoenix Downtown Image
4 Star
Hotel Guest Rating: 9.5/10
333 North Central Avenue
Phoenix, AZ 85004

Hotel Guest Rating for The Westin Phoenix Downtown in Phoenix

# 5 of 137 hotels in Phoenix
Based on 19 reviews from guests who stayed at the
The Westin Phoenix Downtown
Overall Quality Score
user rating 9.5.0
9.5
Hotel Cleanliness
user rating 9.8.0
9.8
Hotel Staff
user rating 9.5.0
9.5
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the The Westin Phoenix Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Benjamin from San Francisco, CA
December 3, 2012
Business Traveler
10.0
Great convenient location. Large clean modern room.
Couple
Rich from San Diego, CA
November 26, 2012
Couple
10.0
Presence atmosphere ambiance cleanliness luxurious comfortable
Solo Traveler
Kate from Kingsville, TX
August 29, 2012
Solo Traveler
10.0
Even though it is in downtown Phoenix, it is quiet and has a "tucked away" feel.
While it accepts pets, it is difficult to know where to walk the pet.

The restaurant and bar staff were wonderful!

Couple
Angie from Phoenix, AZ
June 7, 2012
Couple
10.0
The layout of the suite was beautiful! Very elegant.

This is definitely the epitome of an upscale hotel. The bedroom and bathroom were quite spacious, the floor-to-ceiling windows gave quite a view, and the room even had an eco-friendly feature for saving electricity! This is a great place to get away, even if you live nearby.

Business Traveler
Chris from Prescott, AZ
February 23, 2012
Business Traveler
10.0
Clean

My wife and I took a much needed vacation after 10 years married. Couldn't have chosen a better place.

Family Traveling with Teens
Kelly from Fayetteville, AR
January 9, 2012
Family Traveling with Teens
10.0
Very clean, convenient, comfortable beds.
Valet parking very expensive.

Very nice overall. Convenient, staff was professional. Definitely for the upper-scale traveler. Not sure for families, hotel food was too pricey.

Couple
Arnie from San Jose, CA
January 7, 2012
Couple
7.0
The staff was great. Location was very good.
Toilet paper was a joke.
Couple
Richard from Kansas City, MO
December 26, 2011
Couple
10.0
The entire staff we came in contact with, lobby, valets, security, cleaning. Bar and restaurant, everyone. Bravo!
No vending machines, in room Internet service only had 4,6, or 24 hour rates, get a 3 day rate at least.

The hotel is beautiful from the moment you walk in the door. The staff is provocatively friendly. The rooms are enticing and roomy, There was a fridge and safe for valuables in our room. The heavenly beds are just that. I noticed on the lobby level you never waited nore that 5 to 10 seconds for an elevator. and on our floor no more than 15 seconds. It is also quiet. The lobby has soothing therapeutic music playing. The out side courtyard ( adjacent to the restaurant) where you can eat is beautiful with a lava rock fire pit and tall space heaters for the coll evenings. and a soothing water fall. The restaurant I believe the providence is excellent out of our 6 day stay we ate there 5 times. The staff treat us like royalty , I highly recommend. ...read more

Business Traveler
Joseph from Valley Village, CA
December 23, 2011
Business Traveler
9.0
pet friendly

I
am a fan of Westin hotels. this location has new large rooms but the public space is limited.
I would stay again when in Phoenix.

Business Traveler
Lisa from Nashville, TN
November 25, 2011
Business Traveler
10.0
Size of the room. Cleanliness.
The location of
the elevators to the check in is awkward.
Reviews of The Westin Phoenix Downtown
(1 - 10 of 15 reviews)
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