Hotels in San Antonio

The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio

The Westin Riverwalk San Antonio Image
4 Star
Hotel Guest Rating: 8.8/10
420 West Market Street
San Antonio, TX 78205
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Hotel Guest Rating for The Westin Riverwalk San Antonio in San Antonio

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Based on 194 reviews from guests who stayed at the
The Westin Riverwalk San Antonio
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the The Westin Riverwalk San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Nancy from Midland, TX
May 1, 2013
Family Traveling with Young Children
10.0
A flawless experience, from valet to checkout. Everyone was helpful and friendly. Love the location. Staff gave my two kids explorer bags at check in, so so cute!
Family Traveling with Young Children
Marc from Spring, TX
April 17, 2013
Family Traveling with Young Children
10.0
Always very clean, staff is friendly and helpful.
I had to use valet parking since the parking garage was no longer taking self service users and they charged an outrageous $38 for less than 12 hours! This is excessive even for that area of San Antonio.
Family Traveling with Young Children
Yolanda from Odessa, TX
April 16, 2013
Family Traveling with Young Children
10.0
Made my Grandaughters Bday so Special !!!!!! What a great Staff !!!!
Family Traveling with Young Children
Agustin from Houston, TX
April 9, 2013
Family Traveling with Young Children
10.0
It is a true four star hotel not like some others that I have booked through priceline that look like 3 star hotels that are advertised as 4 star.
I wish the beds were queen size beds in my 2 bed suite instead of full but that's just being picky. They were very comfortable.

I go to San Antonio every year and I book through priceline. I have been lucky enough to stay at the Westin hotel twice and have thoroughly enjoyed both stays. Everything Is where it needs to be, its clean, and the staff is tremendous. As far as saving money at the hotel I don't order anything or buy anything extra from them.

Family Traveling with Young Children
Elena from Houston, TX
March 26, 2013
Family Traveling with Young Children
10.0
Location, location, location! The public spaces were beautiful and relaxing.
Not a thing.
Family Traveling with Young Children
Tokeisha from Flower Mound, TX
March 19, 2013
Family Traveling with Young Children
5.0
The manager saved the day.
I called the hotel twice after booking to ensure that I had a double bed room. During my second call I was assured that I had a double room. Later that week when we checked in, I did not not get what I asked for.

Please call the hotel before checking in to ensure that your accomadations are correct.

Family Traveling with Young Children
Travis from Pearland, TX
March 18, 2013
Family Traveling with Young Children
10.0
Yes, hotel was amazing.
Internet was not free in rooms. Cost was outragous.

The hotel was beautiful. Pool was great and heated.

Family Traveling with Young Children
Verified Hotel Guest from Houston, TX
March 18, 2013
Family Traveling with Young Children
8.0
Very nice hotel.
They tried to book a family of 4 with a king bed and refused to move us to a room with 2 doubles because we booked through 3rd party priceline. I had to get very upset with front desk person and insist on a room with 2 doubles. This was very upsetting.
Family Traveling with Young Children
Lucy from Rosharon, TX
March 16, 2013
Family Traveling with Young Children
1.0
No they were rude and I felt like because we got our room on Priceline treated us like secon class citizens. We couldn't get extra blankets or pillows they told us they ran out!
No they were rude and I felt like because we got our room on Priceline treated us like secon class citizens. We couldn't get extra blankets or pillows they told us they ran out!
Family Traveling with Young Children
Rodolfo from Edinburg, TX
March 16, 2013
Family Traveling with Young Children
10.0
It was so close to the River Walk.
Everything is pretty good,

Hotel was awesome, parking across the street was even better. The best part of the deal was the proximity to the River Walk.

Reviews of The Westin Riverwalk San Antonio
(1 - 10 of 36 family with young children reviews)
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