Hotels in San Diego

Hotel Guides >> United States >> California >> Hotels in San Diego >> The Westin San Diego

The Westin San Diego

The Westin San Diego

The Westin San Diego Image
4 Star
Hotel Guest Rating: 8.1/10
400 West Broadway
San Diego, CA 92101
take a virtual tour
see this hotel on a map | see more San Diego Hotels

Hotel Guest Rating for The Westin San Diego in San Diego

See Most Popular hotels in San Diego
Based on 187 reviews from guests who stayed at the
The Westin San Diego
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.5.0
7.5
Check Rates and Availability at the The Westin San Diego
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the The Westin San Diego

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(12) | Solo Traveler(14) | Traveling as Couple(69) | Family with Young Children(28) | Family with Teens(12) | Group Traveler(3)
Couple
Verified Hotel Guest from Rancho Santa Margarita, CA
May 3, 2013
Couple
8.0
Pleasant staff, clean room, comfortable bed.
Parking was an outrageously high $32 per night, and only option was valet, but signage was confusing, especially since valet entrance is right next to the self-parking entrance for the adjacent office building.
Couple
Bridget from Huntington Beach, CA
May 2, 2013
Couple
9.0
Rooms were nice
Valet didn't open passenger door for me as a female I expected it as a courtesy
Couple
Brent from Livermore, CA
May 2, 2013
Couple
2.0
The price
Our room smelled of cigarettes and sour milk even though it was a non-smoking room. We asked for room freshener at the front desk at around 9:30 pm. They told us housekeeping would come up but never showed. They called an woke us up at 11:30 pm instead.

The hotel is run down and cluttered. The carpets are dirty. The service is pretty bad for a Weston. The room we had was very oddly shaped with the bed very far from the television. The carpets were dirty and it smelled really bad. When we asked for help with this they said that housekeeping would come up but instead they called us two hours later after 11:30 pm and woke us up to talk about the smell instead of fixing it. The phones were hard to answer, why can't they just put a simple phone in the room that you can pick up when it rings. The location is next to court house and hard to navigate by car. The Weston Gaslamp is much better for almost the same price. The lobby of the hotel is confusing and features very little in terms of hotel services. Clearly this hotel is geared at business and supporting the court house next door. ...read more

Couple
Verified Hotel Guest from La Crescent, MN
May 1, 2013
Couple
10.0
Staff were very courteous, they provided us with complementary wi-fi and a roll-a-way bed. Location was excellent for easy walking access to all of the downtown areas and attractions. Beds were comfortable.
The hotel parking was expensive ($32/day), so we recommend parking in the ramp across the street or a few blocks away if you're on a budget.

The lobby bar was a nice surprise for a refreshing drink and the bar Manager, Brandon, was so very helpful in informing us of local sites and providing restaurant suggestions!

Couple
Kathy from Damascus, OR
April 23, 2013
Couple
9.0
We upgraded to a room with a view so that was nice. The rooms are large, fast elevators, adequate bar with a happy hour.
It was difficult to walk anywhere in the city from our location without seeing homeless people. Many asked for money, some were being arrested so that is not pleasant to witness. We did a lot of walking around the city so we saw it all.

The hotel is nice but I have stayed in nicer ones in downtown, harbor area of San Diego. It was more money than I paid for the nicer one too.

Couple
Robert from Tyler, TX
April 21, 2013
Couple
10.0
Clean, easy to find. Rooms nice.
Paying extra for wireless.
Couple
Lily from San Diego, CA
April 19, 2013
Couple
8.0
Windows were very dirty. There were leftover supplies from the previous stay on the floor.
Couple
Christine from Corona, CA
April 17, 2013
Couple
7.0
The delicious water at the check in area and the it was relatively close to Gaslamp Quarter.
The service checking in was not very good. Also the shower had mold and mildew and the bedding looked dingy.

This hotel was okay. For the money The Omni is a WAY better choice. I don't think I would stay at this hotel again unless I got a super great deal.

Couple
Tara from Gilbert, AZ
April 17, 2013
Couple
8.0
The front desk staff were professional but not overly friendly.
We did not like the first room assigned- it was small and faced internal to an office building. We did request another room and we were upgraded to a larger room with a better view!

You can park across the street at the overnight parking for $15/night- in after noon out before noon- so it worked out great. Otherwise valet parking at the hotel is $32. Great location for restaurants and a mall is closeby. The bed and pillows were VERY comfortable.

Couple
Chiahao from Los Angeles, CA
April 14, 2013
Couple
9.0
The staff helped us a lot, including where to eat, where to park, where to go.
I hope the room can be a little bit bigger.

This hotel is really good, it's closed to gaslamp where you can find a lot of restaurants.

Reviews of The Westin San Diego
(1 - 10 of 69 traveling as couple reviews)
See all 144 reviews by date
next 10 »
Check Rates and Availability at the The Westin San Diego
   

graphical calendar interface

graphical calendar interface

Map for The Westin San Diego
See this Hotel on a Map


Most Popular Guest-Rated Hotels in San Diego
Most Popular Business-Friendly Hotels in San Diego
Most Popular Romantic Hotels in San Diego
Most Popular Family-Friendly Hotels in San Diego

All material herein © 1998-2013 priceline.com Incorporated, all rights reserved.
PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, THE NEGOTIATOR, PRICELINE NEGOTIATOR, PRICEBREAKERS and NO ONE DEALS LIKE WE DO are
registered service marks, and EXPRESS DEALS, NOFEE and BIG DEAL are service marks of priceline.com Incorporated.
U.S. Patents 5,794,207; 5,897,620; 6,085,169; 6,510,418; 6,553,346; 6,993,503; 7,188,176; 7,203,660; 7,386,508; 7,472,074; 7,516,089; 7,617,491; 7,620,619; 7,664,672 and 7,848,940


(CST 2040530-50)


ws-90

dg