Hotels in Florence

Tourist House Duomo

Tourist House Duomo

Tourist House Duomo Image

Hotel Guest Rating: 5.7/10
Via De' Cerretani 1
Florence 50123

Hotel Guest Rating for Tourist House Duomo in Florence

Overall Quality Score
user rating 5.7.0
5.7
Hotel Cleanliness
user rating 7.3.0
7.3
Hotel Staff
user rating 6.0.0
6.0
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 10.0.0
10.0
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Hotel Guest Reviews of the Tourist House Duomo

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Solo Traveler(1) | Traveling as Couple(1)
Couple
Lesley from New York, NY
August 6, 2012
Couple
2.0
The room was perfectly sufficient.
The check-in experience was a nightmare.

When we came to check-in, the staff was nowhere to be seen. They had not ever contacted us about check-in time. It took an hour and a half of long-distance cell phone calls to get in touch with the check-in - who then lied saying they had e-mailed us two weeks prior - when we hadn't even booked the hotel yet at that point. When they finally did show up, they charged us for the late check-in - which was their fault to begin with - and refused us entry to the room for the night without the check-in fee - when they had already charged our card for the entirety of the stay a week prior, making it so that we did not have the money to stay elsewhere - or to refuse payment to them. We spoke with the owner over the phone that night and asked when we could speak with her in person to discuss what had happened. Two times she did not show up when she was supposed to meet us; she assumed that we would not notice that the person manning the front desk was not her, but the cleaning lady. ...read more

Solo Traveler
Jean from Thornhill, Canada
July 5, 2010
Solo Traveler
10.0
Perfect location, very reasonable price and
great staff.
Nothing.
Reviews of Tourist House Duomo
(1 - 2 of 2 reviews)
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