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Towneplace Suites By Marriott Austin Nw

Towneplace Suites By Marriott Austin Nw

Towneplace Suites By Marriott Austin Nw Image
2 and 1/2 Star
Hotel Guest Rating: 9.2/10
10024 Capital Of Texas Hwy
Austin, TX 78759
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Hotel Guest Rating for Towneplace Suites By Marriott Austin Nw in Austin

# 3 of 143 hotels in Austin
Based on 24 reviews from guests who stayed at the
Towneplace Suites By Marriott Austin Nw
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the Towneplace Suites By Marriott Austin Nw

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(1) | Solo Traveler(3) | Traveling as Couple(7) | Family with Young Children(2) | Family with Teens(1)
Verified Hotel Guest from Tomball, TX
May 9, 2013
5.0
It was in a central location.
There were several things: the bed was in very bad shape-there was a huge sink hole in the middle; the pillows were horrible-they were extremely mushy and very uncomfortable; finally, smokers were allowed to smoke at the entrances.

I would mention restaurants in the area and the hot breakfast.

Solo Traveler
Nanci from Adamstown, MD
May 5, 2013
Solo Traveler
9.0
This was a great place, clean, efficient, with a small but fully Functional kitchen, and a small sitting area with couch, coffee table, desk, awesome ergo dynamic work chair and a super comfortable bed. Kim at the desk was especially helpful to me.
Next door to me was a group of VERY loud guys sharing a room to watch a weekend sporting event. They were having a great time at the expense of my need for rest. I called the front desk and Kim showed excellent customer service skills in helping me.

Next door to a great restuarant called North By Northwest. Hotel was easy to find, ample parking, room was clean, very comfortable bed, I will definitely stay here again. The free breakfast was good, the room had plenty of space for cooking if I wanted to do that.

Couple
James from Frisco, TX
April 16, 2013
Couple
10.0
The staff was extremely helpful and accomidating. We had a few issues with the air conditioner and they made sure it was taken care of by switching our room.

Overall the visit here was great. We liked the hotel and the location. We did miss the hotel the first time we drove up the street and ended up having to drive around the block to get there. The trees were blocking the sign and we didnt see it until we passed it. No big deal though. The staff was great, the breakfast was good, the rooms were nice. Overall I am glad we chose this hotel and would definately reccomend it to someone else or even stay here again if we visit Austin in the future. ...read more

Business Traveler
Amber from West Jordan, UT
March 19, 2013
Business Traveler
9.0
I loved almost everything about this hotel. Friendly staff, very nice and comfortable rooms. Awesome breakfast. Great location right off the freeway, and not too close so you don't hear the cars. Nice surrounding area too, felt very safe.
The ONLY thing that was annoying, but I can definitely deal with, was the fact that the walls seemed a little thin. The room next to me had music that was a little too loud, then once it was off, the snoring was quite loud. Not a big deal though.

I was very pleased with my 6 night stay in this hotel (for SXSW 2013). I felt safe and comfortable the entire time. It was a little far from the event (about 20-25 minute drive), but I almost like that more so it's not so busy and loud. The hot breakfast was yummy (and different every day!). The kitchen in the room was so convenient if I didn't feel like eating out every day. The room was always clean. I really don't have any complaints, except the fact that the walls were just a little thin and the room next to me had their music too loud/heard snoring, but it wasn't that bad at all. And the free wi-fi was helpful! I would DEFINITELY stay here again. I loved it! ...read more

Solo Traveler
Brennell from Carrollton, TX
January 22, 2013
Solo Traveler
10.0
Felt like home, very very clean. Awesome front desk staff
Everything was great.

I've never stayed at a Townplace before and I am extremely impressed with this chain. I've stayed at all kinds of hotels but this place exceeded expectations.

Family Traveling with Young Children
Robert from Biloxi, MS
January 2, 2013
Family Traveling with Young Children
6.0
Friendly staff. Clean rooms.
Noisy. Outside door slammed very loudly. I could hear people in other rooms talking. Thin walls.
Couple
Linda from Spring, TX
December 25, 2012
Couple
10.0
Very helpful staff & loved the TV size & set up in the room. Breakfast was great every day with a wide selection to choose from.

Great location close to shopping, restaurants & downtown

Family Traveling with Teens
Rosalba from El Paso, TX
December 19, 2012
Family Traveling with Teens
10.0
The suites were great, with a lots of room and very clean. I loved the location, not very far from UT and very close to a lot of shopping malls and stores. The receptionists and the people attending the breakfast room were very nice. The food was very
Loved everything.

Excellent. I am planning to stay there more often when I travel to Austin.

Couple
Magdalena from Galveston, TX
November 20, 2012
Couple
10.0
Room was great
should be higher than 2.5 stars more like 4
Couple
Josh from San Antonio, TX
November 20, 2012
Couple
10.0
I love having a kitchen

It was a great hotel for the star rating. I love having a kitchen. The free breakfast was not incredible but better then expected. Check in was quick and easy even at late hours.

Reviews of Towneplace Suites By Marriott Austin Nw
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