Americas Best Value Inn And Suites-Kinder

Ok, for a stay. The hotel did not have and restaurants but there were a few within yards of the hotel.

When we arrived to the room, everybody walked close together, afraid we were going to catch something. The floor (carpet) was filthy with stains and iron burns. The light and exhaust fan in the bathroom did not work (my son was too scared to use the bathroom). My daughter went out to our car and when she closed the door, the door bolt lock MX on the inside fell off. In less than 15 minutes, we went back to the front desk to tell them that we would not be staying because of the condition of the room and the manager refused to refund us our money. He said that he would make everything okay so I told him to start by putting in new and clean carpet. I also told him about the lock and everything else. He said that he could get me a light but that there was nothing he could do about the carpet. He said that in order to get a refund, I would have had to cancel 24 hours in advance. I tried to explain to him that we only made the reservation that day, that it would be impossible for me to give him 24 hours notice. He just smiled and said that that was his policy. We immediately canceled for the following night and I told him that I would be contacting my credit card company to not pay him, since we did not use his service. read more