Best Western All Suite Inn

Best Western All Suite Inn

Best Western All Suite Inn Image
2 Star
500 Ocean Street
Santa Cruz, CA 95060
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Best Western All Suite Inn Amenities
  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Coffee Maker in Room
  • Elevators
  • Express Checkout
  • Fishing
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Television with Cable
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photos | amenities | 26 guest reviews | map this hotel
Guest Rating:
user rating 6.0
6.5
Description of Best Western All Suite Inn
This Santa Cruz, California hotel boasts convenient access to local beaches, the Santa Cruz Boardwalk and University of California Santa Cruz. Welcome to the Best Western All Suites Inn where guests will discover friendly customer service, sophisticated accommodations and an ideal location for an affordable price. Located just one mile from California's scenic Pacific Coast Highway, this Santa Cruz hotel features 77 spacious well-appointed guest rooms. Each suite is fully equipped with cable satellite television and wireless high-speed Internet access. Hotel guests are welcome to start the day with a complimentary hot breakfast each morning before heading to local beaches or relaxing in the outdoor hot tub. This California hotel also features a state of the art fitness center, garage parking, business services and meeting facilities accommodating up to 40 people. The Best Western All Suites Inn is conveniently located just one mile from beautiful sandy beaches and the Santa Cruz Boardwalk. Guests can enjoy a round of golf at the DeLaveaga Golf Course, just one miles from the hotel or take advantage of the area's best surfing spots. Racing fans will love the hotel's proximity to the Santa Cruz Fairgrounds, home to NASCAR stock car races while families can take a short drive to the nearby Monterrey Bay Aquarium. The hotel also provides convenient access to UC Santa Cruz, located 2.2 miles away. Other nearby attractions include Lick Observatory, Roaring Camp and the Santa Cruz Harbor. The friendly, helpful staff at the Best Western All Suites Inn is ready to ensure a fun-filled memorable stay in Santa Cruz, California. Make a reservation today and save! Management reserves the right to refuse to provide accommodations to persons of an age less than majority unless accompanied by an adult. Proof of legal age may be required at check-in. read more
from $95
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Priceline Guest Score Card
Based on 34 reviews from guests who stayed at the Best Western All Suite Inn
Overall Quality Score
user rating 6.5.0
6.5
Hotel Cleanliness
user rating 7.3.0
7.3
Hotel Staff
user rating 6.4.0
6.4
Location of Hotel
user rating 7.2.0
7.2
Hotel Dining
user rating 5.1.0
5.1
Check Rates and Availability at the Best Western All Suite Inn

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Hotel Guest Reviews of the Best Western All Suite Inn

Family Traveling with Teens
Beata from La Jolla,CA
September 28, 2009
Family Traveling with Teens
10.0
The beds and linens are VERY comfortable!
Funky carpet in the dining area.

Excellent for our needs. Very comfortable, quiet. The staff is friendly and helpful. The waffles are yummy.

Business Traveler
Alan from Shingle Springs,CA
September 21, 2009
Business Traveler
2.0
Free parking and close to everything.
Old, tattered, rundown.

Best Western usually has a nice room for the money. We ended up having to move to 3 different rooms. First was dark and worn. Second room, when you turned on the bathroom faucets, black sludge came out of the tap. The third room was OK, but like in the other 2 rooms the closet doors (bi fold mirror doors) were broken.

Family Traveling with Teens
Meg from Vancouver,WA
August 15, 2009
Family Traveling with Teens
1.0
My mother always said if you can't say anything nice don't say anything at all.
Bad parking, Dirty room from hair in the tub to dirt on the carpet. Front desk staff looked through you.

This hotel while nicely located did not supply enough parking for the guests. When we checked in the front desk agent seemed preoccupied and made us feel like we were bothering him. The room was tiny and not what advertised. There was dirt on the floor, multiple hairs in the shower and the room was so hot we slept with the air conditioner on (which was extremely loud) and ended up opening a window. Unfortunately the window was out over the pool and they did not enforce the 9:00 pm closure so we listened to people screaming out at the pool till at least 11pm. The carpet in the lobby was stained, dirty and faded. There was not enough food on the breakfast buffet to the point that people were attacking the food before it ever got out to the buffet line. I finally gave up and grabbed a yogurt and went to my cramped loud room. There were not enough towels and the hide bed could not be opened without moving furniture which you then had to keep from tripping over to get to the bathroom. Housekeepers were still cleaning rooms at 9:00pm and upon check out I was not asked about my stay but told hold on as a front desk agent talked over my shoulder to a housekeeper. I will make sure that everyone I know never stays at this hotel. read more

Family Traveling with Teens
John from Torrance,CA
August 8, 2009
Family Traveling with Teens
5.0
Room was big.
Solo Traveler
Ron from Sacramento,CA
August 1, 2009
Solo Traveler
5.0
The location was close to the beach
Seemed to be under staffed. I thought the service was poor.

The hotel needs to have better service from it's staff. When asking for an extra blanket we were told they had none. They also adverstice breakfest as included. The breakfast for the most part was not good unless you want to wait in line to use the one waffle maker trying to be used by everyone.

Family Traveling with Teens
Sue from Roseville,CA
July 14, 2009
Family Traveling with Teens
9.0
The outdoor spa, the indoor jacuzzi bathtub and the location.
Needed change for the dryer to dry clothes. Main desk did not have change available.

Great location and close to the beach and boardwalk. Designated smoking places. Rooms were quiet (never heard any noises) even on the lobby floor. Breakfast was good. Staff was friendly. Felt very safe and the hotel was very clean.

Group Traveler
Carina from Fairfield,CA
July 10, 2009
Group Traveler
4.0
Complimentary breakfast was great.
Solo Traveler
Wendy from Lyons,NE
June 25, 2009
Solo Traveler
9.0
The room - the suite was nice.
Parking - pretty tight.

Our room was nice. When I checked in and out, the people at the front desk was friendly. He reminded me of the continental breakfast that they serve for free in the mornings.

Couple
James from Mill Creek,WA
May 25, 2009
Couple
9.0
Breakfast was great, quiet hotel and extremely clean.
Family Traveling with Young Children
Chandra from Ontario,CA
April 16, 2009
Family Traveling with Young Children
5.0
We liked the size of the room.
The sofa bed was broken and they didn't do anything to address the problem.
Reviews of Best Western All Suite Inn
(1 - 10 of 27 reviews)
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