Hotel Guest
November 7, 2008
Couple
8.0
Clean hotel; layout is unique which is good.
TV is old. Channel line up is horrible.
The staff was pretty friendly. The location is pretty good in the sense that there were lots of restaurants and even a grocery store nearby. Pretty far from the falls though so you'll need a car. The indoor pool and the restaurant in the covered courtyard are pretty unique and was a good feature. They need to update their electronics. The TVs are so old it does not really invite people to stay in. Parking is lacking. We had to park next door in the grocery parking lot. read more
Hui-Ting
September 10, 2008
Couple
8.0
Atmosphere is very laid back, unlike the downtown Niagara Falls.
The surrounding area looks like unsafe.
Clean and friendly.
Mike
May 30, 2008
Couple
9.0
Loved the inside tropical gardens and pool side bar.
Not that closes to the Falls.
Rooms very clean and large. They gave us a free upgrade but I didn't ask why. They faced onto the indoor gardens and indoor pool. Nice pool side bar with giant TV screen.
David
March 14, 2007
Couple
5.0
I really liked that my grandchildren were able to make use of the hotel pool. It was very kid-friendly.
I did not like that you could hear your neighbors in the adjoining rooms and also what was going on out in the hallway.
The lobby of the hotel is beautifully decorated and very inviting. The pool area is very kid-friendly and didn't have the usual aroma of chlorine. There were so many things available at the hotel that you didn't need to leave for anything.
Julie
October 24, 2006
Couple
10.0
The upgraded suite with fireplace and hot tub was excellent.
Too far to walk to and from the main attraction areas of Niagara Falls.
The staff was outstanding and went so far as to make our dinner reservations for us at another local restaurant. Our original room had a heating issue and we were upgraded to a beautiful suite that we will definitely book again. The hotel and the personnel were some of the best and both my partner and I travel almost weekly.