Best Western Carmel's Town House Lodge

Very clean and comfortable, but outside appearance needs an upgrade.

Good basic hotel in an incredible location. The room we stayed in took about 10 gallons of water (waste) to get hot enough for shower. No way to tell housekeeping to not clean the bedding. Reading lights, by bed, were barely bright enough to read by.

Clean room, friendly staff, reasonable rate, close to shops and dining in the heart of Carmel By The Sea. We walked everywhere and did not have to worry about finding parking in the busy downtown area.

Excellent location in downtown Carmel.

This motel was in great location. However, it totally lacked any ambiance outside, or inside. Very cheap quality linens/towels. The continental breakfast was not appealing either in content, nor presentation. No newspaper in lobby; door to office not opened until 8:00 a.m. Although I appreciated procuring the reservation at the last moment, it was a major disappointment.

Our room was located on the second floor; there were no elevators which is typical. I am somewhat handicapped with post polio condition and recently had knee surgery on the non-polio leg. Furthermore, I am 73 years old. It was somewhat difficult to transport the luggage up/down the stairs. The motel location was ideal for those who desired to roam the galleries of Carmel. We generally enjoyed the facilities. read more

Good hotel, although I would not want to spend more than one night in it because of the lack of amenities.