Terri from Dickinson,TX
January 2, 2010
Family Traveling with Young Children
8.0
The staff was great and the water park onsite.
Old heating and plumbing and no internet most of time.
Carolyn from Richfield,MN
December 29, 2009
Solo Traveler
3.0
Location.
The pool area was messy, nothing seemed to be clean or picked up - generally not kept up well.
The pool and facilities were not kept up well. Pool towels were strewn all around the pool deck, the pool seemed dirty, and there were children not attended to by their parents. The staff at the front desk did not seem well-informed about the hotel and facilities in general. The room was about the only decent thing about this place.
Heidi from Highlands Ranch,CO
December 28, 2009
Family Traveling with Teens
9.0
Nice hotel with friendly staff. Clean.
Very out dated and in need of updating.
Nice friendly staff. Clean rooms just needs some updating in the rooms especially the TVs and bathrooms. Family friendly with the indoor water park.
Val from Maple Plain,MN
December 27, 2009
Family Traveling with Young Children
3.0
Hole in crib side - messed up the reservation. Didn't put cribs in room/claimed they didn't receive my direct phone regarding this request.
Leaking from the ceiling in hallway, elevators not working. Staff not friendly and I'm a hotel manager.
Ben from Colorado Springs,CO
December 27, 2009
Business Traveler
5.0
Right off I-90.
Not modern.
Older, dated hotel; not being kept up as it should be. Lots of potential with all the facilities and space, though. Room with loft judged not convenient. Lighting not good, adequate.
Adrianne from Country Club Hills,IL
December 24, 2009
Couple
10.0
Conveniently located, clean, very nice rooms.
Noisy, lots of activity from the attached indoor water park.
The hotel was very clean and the employees seem to be pleasant. The rooms were spacious and very comfortable.
Jeff from Signal Mountain,TN
December 23, 2009
Family Traveling with Teens
6.0
The water park was really something else.
The bathroom was horrid! The tub was away from the wall and rancid water collected below.
Mike from Oregon,WI
December 13, 2009
Couple
8.0
Location to Rockford area and airport.
Room was very cold upon arrival.
Connie from North Canton,OH
December 5, 2009
Solo Traveler
5.0
The room was recently updated, but had a few rough edges.
The room needed to be vacuumed... there was something about it that didn't shout clean.
Almost the right price for this hotel.
Kathy from Waterford,WI
December 1, 2009
Family Traveling with Young Children
9.0
We were shocked to find a waterpark there! That was a huge treat for the kids!
Reviews of Best Western Clock Tower Resort
(1 - 10 of 78 reviews)