Janet from East Longmeadow,MA
November 30, 2009
Couple
10.0
We came in after hours and were able to get into our room.
Tom from Roxbury,NY
November 25, 2009
Business Traveler
8.0
Friendly staff, clean and in a good location.
Minor parking lot noise.
Hotel is several interconnecting buildings centered around a winding driveway. The overall space has a quaint, clean and efficient appearance.
Michael from Schenectady,NY
October 24, 2009
Couple
10.0
Very good cleanliness; wide parking.
The motel was very clean. The morning complimentary breakfast in the lobby was very good; it was a full continental breakfast. The hotel staff was organized and had everything waiting for our late arrival and even came to check that we were okay getting in. I liked the fact that the parking spaces were extra wide. The prices were very reasonable for this area.
John from Woodbury,NJ
October 14, 2009
Couple
10.0
Well locate, clean and attractive facility.
No skim milk available.
Susan
May 6, 2008
10.0
It was spotless, the staff was over the top in attention and courtesy, the breakfast was good, the rooms were simple but fully outfitted.
That we couldn't stay for a week.
I travel constantly, at least three or four trips a month. I have stayed at the best hotels all over the world. This hotel has the same level of attention to detail that the finest hotels. The staff is world class in service and courtesy. Bet you won't find this level of service, though. This Best Western put me in such a good mood. It is a fine thing to see such a well run hotel. read more
Dick
November 14, 2007
Senior Travelers
10.0
It was perfect. The price was excellent and the staff was excellent. You couldn't ask for more.
There was nothing I did not like.
Excellent accommodations. I would recommend best western in cold spring, Plymouth, ma to anyone traveling with family, on business or for pleasure.
Kathleen
May 2, 2007
Senior Travelers
9.0
Responsive staff and owners sparkling inside and out without inviting grounds. Excellent location, expanded continental breakfast and comfortable bed.
There was not enough hot water for showers.
This hotel was more than we expected. What a nice surprise. It was very inviting, with attractive grounds and clean, sparkling buildings. Our rooms were large, comfortable and had good beds. The staff (owner) was very responsive when we had a problem with the hot water. The location was excellent. Easy to find and within walking distance of attractions and eating establishments. The continental breakfast was better than most with a nice variety of offerings. We would definitely stay there again and will recommend it to our friends. read more
Edward
September 30, 2006
Senior Travelers
10.0
Beautiful facility, great location, very clean, friendly staff.
NO COMPLAINTS!!!!!
This was certainly one of our more outstanding properties on our 14 day trip. It should be highly recommended.
Maria
August 20, 2006
Family Traveling with Young Children
8.0
Conveniently located to downtown tourist areas.
The "heated" outdoor pool was not heated and when we told staff about it, they did not resolve the issue.
The hotel is located conveniently to downtown Plymouth near the wharf. It is a very clean and well-kept facility. The staff are pleasant and helpful and the rooms are pleasant and comfortable. The continental breakfast was basic, but good. There could have been a few more choices, but what was there was fresh and there were a few selections. The heated outdoor pool was freezing and this situation was not addressed even though we brought it to the attention of staff. Overall, a good place to stay, but for $125 per night, I would have expected the pool to be as advertised or at least to have the situation corrected. read more
Reviews of Best Western Cold Spring
(1 - 9 of 9 reviews)