Best Western Cottontree Inn

The hotel advertised items that it did not deliver such as exercising facilities and internet. The staff were less than professional and the maid service was deplorable.

We enjoyed our stay at Cottontree. Our room was clean and comfortable. It's located in a nice area.

We really enjoyed our stay here. It was in a convenient area, the room was clean; everything was pleasant.

The room was well-kept and typical of this class hotel as far as decorations, bedding, etc. The pool area was clean and fun. There was a large breakfast room with lots of great breakfast food! I was expecting cereal and juice like many other hotels, but this place had everything you could possibly want to eat!

Older and tired hotel, but adequate for a short stay. Nothing fancy (vending machine had only 2 selections; milky way candy bars and tgif potato skins) but bed was comfortable.

This hotel sits right off of highway15, which makes it the perfect place to stay for just quick over night stays. The room is clean and spacious. There is a nice indoor pool for the family and children. They have a wonderful continental breakfast with a person who continues to refill all food and non-food items. My family and I were very pleased.

Very friendly staff, good location and the only thing that I would suggest would be to only allow pets to the smoking rooms.

We were in and out busily with setting up wedding plan and found that the personal were all help with knowledge of the area and ways to find what we needed to help our stay be pleasant. We will be using them again.

I called in advance of my stay to request a room with two queen beds. The hotel assured me that it would be no problem, and I felt satisfied with the promptness of service at that time. When I called again, only a few days prior to my check-in, I discovered that they had not processed my request for two beds. I felt frustrated and upset, Naturally, but after some time working with the staff on the phone, my room was upgraded to a suite with a bed and a couch-bed. Unfortunately, when I checked in, the upgrade had somehow not gone through. The hotel did not even have a roll-away bed to use. It was a rough experience, and a late, uncomfortable night's sleep. I did not leave the hotel pleased with my experience. read more

It was just fine for our short stay. Close to restaurants, freeway and shopping, but in a relatively quiet location. We liked the 24 hour pool and hot tub, and you can get some hot food items with the continental breakfast.