Lynda from Idaho Falls,ID
October 27, 2009
Senior Travelers
10.0
Friendly staff, clean environment.
Television had problems.
The staff was very friendly and helpful. The rooms were very clean. We had an issue with our TV but the staff bent over back wards to help us get it resolved. They finally discounted out room because they couldn't fix it. I would recommend this hotel to my friends and family. It was a very pleasant experience.
Barb from Blackfoot,ID
October 26, 2009
Couple
9.0
Room nice size, bed comfortable & high end bed clothes.
Heater failed to get warm and curtains were too close so they blew when heater was turned on.
The comforter on the bed very nice. The room was larger than expected and very comfortable. We enjoyed our visit very much.
Karen from Kalispell,MT
October 26, 2009
Senior Travelers
8.0
Artwork, cookies, thick towels and toiletries.
Worn carpets.
Paul from Sioux Falls,SD
October 22, 2009
Couple
9.0
Friendly, helpful staff. Great continental breakfast.
Wendy from Park City,UT
October 20, 2009
Business Traveler
9.0
Location and staff were perfect.
Could not find an elevator and had to drag suitcase up stairs.
Clean and upgraded with a wide assortment of breakfast options. Friendly and helpful staff. Would stay there again.
Susie from Phoenix,AZ
October 14, 2009
Couple
10.0
LOCATION on the river, very nice.
Had to go outside to get to lobby.
Very nice, would stay again.
Rich from Laramie,WY
October 10, 2009
Couple
9.0
Nice Clean hotel with a friendly staff.
I especially enjoyed the quality mattresses and pillows. Nice hotel that I would stay in again. Good location with several restaurants and stores very near by.
Marie from Saint Helens,OR
October 7, 2009
Couple
9.0
Close to BYU stadium and son's apartment.
Nothing comes to mind.
We were taking our son to college and it met our needs. I was overall pleased.
Mckenzie from St. George,UT
October 4, 2009
Couple
9.0
Convenient location and beautiful scenery around the hotel.
Ira from Green Bay,WY
October 1, 2009
Senior Travelers
6.0
Quiet... not right on the street... nice breakfast.
Rooms are older and musky.. A/C unit especially noisy.
Older rooms with a musky smell when you walk in. Once the AC gets going, smell is not as noticeable. Rooms are a bit on the small and spartan side. Staff is friendly and the selection of foods for breakfast is good. The good news is it is a block or so off the main drag so the road noise is minimized. The bad news is it is not easily seen from the road and the signage is small at the street. read more
Reviews of Best Western Cottontree Inn Provo
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