Best Western Diamond Bar Hotel & Suites

Once the remodeling is done, it might be a nice hotel. We were not there long enough to rate anything but the continental breakfast. Also, the shower did not drain very well. Stood in water while taking a shower.

Not a bad place, we'd stay again, but would want to be on the other side of the hotel.

This hotel was clean and sufficient. The free internet and breakfast were something we were looking for and greatly appreciated. The staff was friendly. I would recommend this hotel to any business traveler. A family staying here would love the size of the rooms and it was fairly comfortable.

The hotel was very beautiful and appealing to the eye. It was located in a convenient location with gas stations and market near by. The front desk was very helpful and the breakfast was delicious. On our first morning after getting up, we encountered a maid that was less than nice, but the next morning we just put the do not disturb sign and all was great.

The buildings need to be painted or improved, look old and not well maintained. Pool and grounds in that area was dirty not well cleaned. The individual room I stayed was clean and sufficient and staff was friendly / helpful.

My stay went pretty well at the hotel. The rooms are kept clean enough and the area is very good. Supermarkets and food supplies are very close by. The only problem I had was with the head of the staff who seems like a very deceiving type of person to me. Also another problem was the pool seems to be hardly cleaned at all. I left a towel on purpose by the pool in the beginning of my stay and there it remained for the duration of my stay, which was five days. Don't go swimming, I tried once and developed hives. Other then that everything was nice. Look for Gary, a very good person, that works there. read more