Seth from Boca Raton,FL
October 28, 2009
Family Traveling with Young Children
9.0
Rooms were clean and large - front desk staff was superb!
Good location and clean. The front desk staff was very friendly and knowlegeable.
Lauren from Bradenton,FL
October 23, 2009
Business Traveler
9.0
Huge room.
Shabby business center.
The front desk associates were friendly and mostly helpful, the room was large and very clean.
Ramon from Davie,FL
October 7, 2009
Couple
9.0
Staff very friendly and know the area.
Bed are too soft.
Felicia from West Melbourne,FL
October 4, 2009
Family Traveling with Teens
5.0
Very nice lobby area.
Floors leading to rooms did not meet standard set by lobby, pretty disappointing after initial entry to hotel.
Once we arrived at the hotel, we were pleased with the look and feel of the lobby. Our expectations were that the rooms would also be as nice, but not. The rooms were okay, just not what I expected after seeing the lobby. It was just adequate.
David D. Hill from Saint Petersburg,FL
September 30, 2009
Senior Travelers
10.0
Excellent grounds, friendly and nice room.
Nothing.
Very great buy, would love to have this again for next trip. It was a great place!
Dy from Canyon Country,CA
September 29, 2009
Couple
8.0
Easy access to gas station, shops or stores but the hotel is in a quiet location.
Would definitely stay again in this hotel.
Keith from Lake Toxaway,NC
September 28, 2009
Senior Travelers
8.0
Extremely friendly and helpful staff.
Bed pillows were an inferior quality for this hotel.
Overall it was an excellent hotel for the location and price. Could not ask for a better, more friendly and proactive staff. Pool was a nice, welcomed addition to my end of day. Rooms were clean, reasonably comfortable, with adequate space. Pillow could have been of a better quality. Breakfast was adequate. Check-in and out was easy. I stayed here twice going and returning from South Florida. Cokes in the Machines were large 20 oz. and cold. read more
Marianne from Coconut Creek,FL
September 25, 2009
Couple
8.0
The staff's customer service far exceeded the expectation. Superb!
Small beds.
This was our first time at this hotel, and we will definitely be staying there in the future. The staff was extremely helpful and friendly. Checking in and out was fast and hassle-free. The attention to detail to make guests feel comfortable and welcome was appreciated. We received a welcome bag with snacks and information about the area. The first night of check-in there was a two hour kick off event in the hotel restaurant with free drinks and appetizers. The room was generally clean and tidy. If we had to suggest room for improvement - the beds seemed smaller than standard and lacking sufficient pillows. The hotel was easy to find and parking was sufficient, which is difficult to accomplish in Gainesville. read more
Diane from Lake Forest,CA
September 24, 2009
Solo Traveler
10.0
The staff was amazing, the room was very accommodating, free continental breakfast buffet.
Great hotel with all the extras. It was nice to have a restaurant attached. Refrigerator, microwave and free Wi-Fi and parking.
Gary from Pembroke Pines,FL
September 21, 2009
Business Traveler
9.0
Much nicer than expected. Good breakfast, spacious and comfy room, very nice pool & spa.
Warning signs in parking lot. If vehicles are at risk, they should hire a guard to patrol.
Reviews of Best Western Gateway Grand
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