Keith from Bristol,TN
October 13, 2009
Couple
9.0
Comfortable bed.
No bathroom vent.
For a 2.5 star hotel, this was attractively priced and conveniently located to interstate. The full breakfast included in the price was very good.
Dave from Saint Charles,IL
October 1, 2009
Solo Traveler
7.0
Good location and reasonable price.
A little old and worn.
This appears to be a site that has been in service for quite some time. The hall carpeting is somewhat stained and worn. No elevator and we stayed on the second floor, kind of a pain.
Troy from Richmond,KY
September 13, 2009
Business Traveler
9.0
Friendly staff and a very good breakfast bar.
Overall good service and I would stay here again if in town.
Paula from Shelby Twp.,MI
August 25, 2009
Couple
2.0
Price
Shower was moldy, breakfast bar was sparce, no elevator
There was no elevator to the second floor and we had to carry our luggage up the stairs. The shower was moldy. The non smoking room smelled of smoke. The heater/AC didn't work. The breakfast bar wasn't serving hot food 1/2 hour prior to closing and the staff at it was unpleasant.
Marion from Lexington,KY
June 10, 2009
Family Traveling with Teens
2.0
I liked the location of the hotel and that was about it.
The hotel was not as clean as I would like. The room was not what I expected needs some updates.
Good location friendly staff, but the hotel needs updating and to more cleaner.
Ed from Knoxville,TN
April 28, 2009
Business Traveler
4.0
A basic older model hotel. Clean, but nothing special.
Suzanne from Traverse City,MI
April 13, 2009
Family Traveling with Young Children
6.0
Phenomenal breakfast buffet.
Very dated furnishings.
Staff begrudgingly gave us 2 rollaway beds. Breakfast buffet was unbelievable. Never seen something so amazing as complimentary breakfast.
Valerie from Lexington,KY
December 18, 2008
Solo Traveler
10.0
The King room also have a fold out sofa if needed. It was more of a suite. It was very clean.
The bathrooms could be updated.
I will stay here again. The staff was great. The accommodation were nice. The refrigerator, microwave and coffee pot in the room made it homier.
Hotel Guest
November 6, 2008
Business Traveler
3.0
When we asked for pillows and extra towels we were told there were no extra pillows and only two extra towels.
The hotel was clean but you could tell it was an old hotel sloppily refurbished. There was only one young man at the desk and when we called down for an extra pillow and towels we were told there were no pillows and only 2 towels. The stand for our TV was broken so the TV leaned to one side. The remote had no batteries. When we called to ask if they had batteries, we were told that he had an extra remote but we would need to make another trip down to get the remote. Service was horrible. read more
Pam
October 29, 2008
Family Traveling with Young Children
5.0
It’s laid out so that you can get rooms far away from usual hotel noises.
The smoking rooms were right by the non smoking. Wish that could change. It was pretty smoky.
It was located around some good dining places. It was easy to find. Just right off the interstate. The hotel people were friendly.
Reviews of Best Western Holiday Plaza
(1 - 10 of 17 reviews)