Best Western Inn Of Tempe

The staff was excellent, very accommodating. Location was great easy access to the airport and major shopping.

The staff was not freindly. The pool was a lap pool, not a real one. The floors were slippery when wet and we had a pair of glasses disappear when we never took them out of the room. I had put a no cleaning service please on our door when we went out to eat and when we came back a maid was cleaning the room. The maid serve could not speak or understand english well, and I was very frustrated at the lack of concern over our missing items. read more

The hotel was nicer than I have seen elsewhere. All staff was friendly, helpful, and very business like. It is hard to come by good customer service, so this was a good experience. The hotel was clean and well kept.

Great location, except for the fact you cannot turn left into the parking lot when approaching on Rural Rd from the south. Free internet is awesome, and the free breakfast each morning is nice. Our key cards stopped working each night (heat? too close to cell phone?), but staff reissued them right away. Super close to ASU, and you can hop right on 202 as well.

This hotel was very comfortable. I loved the fresh baked cookies in the lobby. My fiance and I were surprised that this hotel was only listed at 2 stars.

The rooms were large and comfortable with King-sized beds. The hotel has a limited number of rooms on each level making the rooms convenient for those who don't want to carry luggage or have difficulty walking or climbing stairs. The location is convenient to ASU and just off the 202 expressway. While difficult to approach from the south along Rural Rd/Scottsdale Rd it was very convenient from other directions. read more

I would recommend this Best Western to anyone. The Shuttle took us where we wanted to go for dinner and then picked us up when we were done.

Although close to a major Phoenix area freeway which was convenient, getting out of the hotel parking lot and going the direction you would like to go was not. Also, the beds in our room were not very comfortable and sheets kept coming off the bed as they were worn and too small. As I had mentioned previously, the hi-speed internet (wireless) was clumsy to connect to - when you could connect - and was an unsecured network which would be ok if I didn't have to disconnect my firewall to connect to it in the first place. Needless to say, not convenient at all for a business traveler. One more thing - I was going to use the fitness room, but it had an open doorway to the hot tubs and lap pool area and was saturated with chlorine odor that I wasn't happy about breathing in. read more

The hotel seemed tired, in need of new carpeting. There were no movies on demand available.

This was a great hotel for the traveler on a budget. It was clean and the staff was friendly. Person at the front desk works full-time and he was especially courteous and helpful to guests. It had all the basic extras like a coffee pot in room and shuttle to the airport. Over all I would recommend the hotel.