Rissa from Sierra Vista,AZ
October 27, 2009
7.0
Indoor pool area was nice.
Continental breakfast left a lot to be desired.
Customer had to chase away kids trying to use free internet. Later saw these kids use a trail behind the back of the hotel room to walk home to a low income area. Tub & sink both drained very slowly. Toilet handle broken & I couldn't fix it due to a stripped nut on the back of the handle. Staff told me next morning they'd have it looked at. Hotel common areas had old carpeting that could use a cleaning and some updating. Free breakfast was very limited, though it wasn't cramped. read more
Ann from La Quinta,CA
October 23, 2009
Solo Traveler
2.0
Dirty room, many hairs in the bathroom.
I thought that because this hotel was connected with a chain, it had to follow stricter guidelines.
Susan from Johnston,IA
October 22, 2009
Senior Travelers
4.0
People screaming at the pool outside our room at 7:30a.m.
It was OK, but I didn't like having screaming at 7:30 in the morning.
Charmaine from Grand Ledge,MI
October 19, 2009
Couple
4.0
The rooms were musty, step tread badly worn, no elevator.
This hotel is seriously dated and in need of a good hygienic cleanse. It was musty and just smelled and looked old.
Joan from Dixon,NM
October 17, 2009
4.0
It did have a fridge and a microwave.
Needs updating with the bedding.
Adequate but needs updating.
Shirley from Roseburg,OR
October 10, 2009
Couple
8.0
It was very clean and quiet!
Hairdryer missing. Had to get one from desk myself as staff never came as promised.
The arrangement of the facility was comfortable. I enjoyed visiting the giftshop after a nice dinner in the diningroom.
Joel from Grand Rapids,MI
October 1, 2009
Business Traveler
1.0
Nothing
It smelled in the hallways and in our room.
Daya from Albuquerque,NM
September 5, 2009
Couple
7.0
Great value and rooms were large, clean and comfortable.
Kim from Farmington,NM
September 2, 2009
Family Traveling with Teens
8.0
Breakfast was very good.
Room had a old smell and beds looks old/uncomfortable.
The room was very spacious. The bed was uncomfortable and noisy and the mattress looked old. The full breakfast was very good and the lady in the restaurant was very friendly.
Joanne from Snowflake,AZ
August 31, 2009
Senior Travelers
9.0
quiet, convenient, friendly staff, confortable beds.
continental breakfast was okay except bacon was burnt.
Reviews of Best Western Inn And Suites
(1 - 10 of 41 reviews)