Koreen
July 8, 2008
Business Traveler
5.0
The location.
Very old. Could use an update/renovation.
Very old. Needs renovation. Plaster exposed in bathroom. Did not appear to be in good working order. Poor water pressure, electric outlets not in working order. Dirty Q-Tip left on bathroom floor.
Linda
November 8, 2007
Family Traveling with Teens
10.0
I enjoyed the comfort and how it was well planned out with comforts I couldn't bring with me.
The staff was very nice but the food was just ok at the restaurant.
We are planning to returning to this hotel with our next stay in SB. It had the small comforts of home. The room was pretty and comfortable.
Keith
November 7, 2007
Couple
8.0
Free internet access, nice courtyard area, convenient restaurant.
Outdated decor in rooms.
Bart
February 22, 2007
Couple
6.0
Location was convenient. 24hr, coffee in lobby was nice.
Less well kept than it used to be. Rooms a little small for 3 stars.
Moderate 2- 1/2 star, not a 3 star.
Bill
February 6, 2007
Couple
7.0
24-hour front desk.
Overpriced.
Would be a perfectly acceptable hotel if at 60% of the price. For reasons of traffic noise, stay away from rooms facing state street.
Aaron
January 4, 2007
Couple
8.0
The hotel was easy to find. The room was clean.
This hotel was overpriced for the accommodations provided.
The best thing I can say about this hotel is that it was clean. Otherwise, it did not meet my expectations. This hotel advertised as having hob. It did not. There did not even seem to be pay-per-view movies. I would have been just as happy with a room at a nearby motel.
Barbara
November 17, 2006
Couple
10.0
Cleanliness; comfortable mattress; privacy; courtyard; restaurant.
Can't think of anything.
Appearance was immediately appealing, staff was courteous, room clean and well kept. The layout with the courtyards made it private and romantic and yet was close to shopping and all other facilities. Restaurant on premises was convenient and food was good. Everyone was very accommodating.
Tricia
November 4, 2006
Couple
10.0
The cleanliness, extra pillows in room, the staff's genuine interest in guests.
Nothing.
My review is more about particular staff members who arranged tickets to a show we had wanted to see. They also had Champaign waiting in the room for our Anniversary. That seemed above and beyond for the type of hotel it was. They were a great welcome to Santa Barbara.
Joan
August 22, 2006
Senior Travelers
10.0
Location, room amenities.
There is nothing I did not like.
My family and I have stayed at pepper tree for many years, and always have a good experience. Our needs are met - location, cleanliness, garden patio, quiet.
Carol
March 31, 2006
Couple
5.0
Our first room was lovely with refrigerator and microwave.
Pool and patio noise at night. Also, no continental breakfast though fruit was provided.
We stayed two separate times at this hotel during this trip. Our first room was lovely, but one night the noise level was high from children at the pool after hours, then from others coming in late and visiting outside on their patio.
Reviews of Best Western Pepper Tree Inn
(1 - 10 of 10 reviews)