Fay from Lufkin,TX
September 17, 2009
Business Traveler
7.0
Close to the medical center & nice restaurants.
Melissa from Lake Charles,KY
September 16, 2009
Family Traveling with Young Children
5.0
It was very conveniently located.
The bathrooms were too small, and dirty. The pool's hot tub didn't work.
David from Austin,TX
September 7, 2009
Business Traveler
9.0
Very well located for my purposes.
Limited selection of TV channels.
If one is going to the medical center, this hotel is an offers an excellent combination of quality, price, and convenience.
Virginia from Irvington,NJ
August 5, 2009
Business Traveler
10.0
The location was excellent.
The breakfast was not that appealing.
John from Orlando,FL
July 7, 2009
Nothing.
They charged my account even though I canceled my stay in the required amount of time.
Unacceptable - I called to cancel my stay at this hotel 32 hours before my check-in time, as my trip was no longer necessary - and asked if there was anything else I needed to do to cancel my stay. The receptionist said "no." The hotel charged me for the full length of my scheduled stay anyway.
Carol from La Vernia,TX
February 6, 2009
Group Traveler
9.0
It had just been redone and was very clean.
The hall going to the rooms was very narrow.
We were disappointed that the shuttle to the hostile did not run on the weekend was our only complaint.
Joseph from Dallas,TX
November 25, 2008
Couple
8.0
I really like the location. And the price.
Breakfast bar was just ok at best.
The hotel staff was great! The room was very clean. And the location was wonderful. I would stay here again for short term stays.
Dan
July 18, 2008
4.0
It was a little cleaner that the last place I stayed.
Access is unacceptable.
Stay somewhere else.
Brent
April 14, 2008
Business Traveler
5.0
Close to the hospitals.
Beds are hard.
My dad was in the hospital in Houston. I needed to book for one more night and they did not have any more rooms. I had to find another motel. Not happy.
Joe
February 26, 2008
Business Traveler
2.0
It's at the center of everything.
The staff members are not very helpful; the accounting department is not friendly.
Nice location but poor service.
Reviews of Best Western Plaza Hotel & Suites At Medical Center
(1 - 10 of 15 reviews)