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Best Western Twin Islands

Best Western Twin Islands

Best Western Twin Islands Image
2 Star
Hotel Guest Rating: 7.0/10
539 Parkway
Gatlinburg, TN 37738
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Welcome to the Best Western Twin Islands where you can enjoy the beauty of the Smoky Mountains. We are located in downtown Gatlinburg on a beautiful landscaped island. Because we are surrounded by mountain streams you can fish right here on the premises or just sit back and enjoy its relaxing sounds. The best thing about the Best Western Twin Islands is our unique location. While just a mile from the Great Smoky Mountains National Park, we are next door to Hard Rock Caf and Ripley's Aquarium. Even though we are on the trolley route we are within easy walking distance to shopping, museums and restaurants that make Gatlinburg a favorite vacation destination of millions. The Best Western Twin Islands' amenities include balconies over a mountain stream, a river walk which is great for walking or fishing, outdoor seasonal pool and even a playground for the children. We hope to see you soon at the Best Western Twin Islands! ...read more

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Top Amenities (see all)
  • Pool
  • No Smoking Rooms/Facilities
  • Free Parking
  • Television with Cable
  • Hairdryers Available
  • Room Service

Best Western Twin Islands Amenities

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  • 24 Hour Front Desk
  • Bar/Lounge
  • Coffee Maker in Room
  • Fishing
  • Free Internet Access
  • Free Local Telephone Calls
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Room Service
  • Skiing
  • Television with Cable
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Hotel Guest Rating for Best Western Twin Islands in Gatlinburg

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Based on 7 reviews from guests who stayed at the
Best Western Twin Islands
Overall Quality Score
user rating 7.0.0
7.0
Hotel Cleanliness
user rating 6.9.0
6.9
Hotel Staff
user rating 6.4.0
6.4
Location of Hotel
user rating 9.7.0
9.7
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Hotel Guest Reviews of the Best Western Twin Islands

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Solo Traveler(1) | Traveling as Couple(3) | Family with Young Children(2) | Family with Teens(1)
Couple
Robert from Brandon,MS
December 16, 2009
Couple
9.0
Convenient to downtown Gatlinburg.
The tub did not drain well.
Family Traveling with Young Children
Chris from Owensboro,KY
April 8, 2009
Family Traveling with Young Children
8.0
The balcony overlooking the river was wonderful and we enjoyed the river walk and the sounds of the river.
The room was a little smaller than I had expected and the furnishings and decor were somewhat outdated.

Best Western Twin Islands is located near the river with a balcony overlooking the river. We enjoyed the peace and quiet and the sound of the river that ran right outside our room. We had a great time walking on the river walk around the hotel and looking at the ducks. We found the room comfortable and clean and we felt safe. We had a great time. Thanks.

Couple
Rhudy
September 2, 2008
Couple
9.0
Had a very nice vacation, loved the room. We really used the hot tub!
The ice maker didn't work very well, but hey, it was getting over used, know what I mean!

The room was very nice. We only had 6 small,8 medium, 6 large towels! Man, we would have been in trouble if we would have needed sears whole stock. But really, we enjoyed the whole stay. Please remember, you can not please all the people all the time! Thank you to all the staff.

Family Traveling with Young Children
Christy
April 15, 2008
Family Traveling with Young Children
4.0
It was in pretty convenient area.
Missing outlet covers, uncomfortable.

I felt bruised from sleeping on the rock hard beds. The bathrooms were not very clean and the outlet covers were missing on several outlets and light switches. Lots of construction in the common areas which made it unsafe for the kids. I'm grateful the trip was to spend time at the area attractions, because we were miserable in the room.

Couple
Misti
April 14, 2008
Couple
3.0
The river view.
It was way too small and smelled funny.

This hotel was too small. You could barely move around in it. It also had a very "stuffy" smell. Also, when we got in the room we noticed we only had one bath towel. I called housekeeping to get more and they said they would be right down. That was at 5PM. At 9 PM after dinner I called back because we still had not received any towels. We received them about 30 minutes later. We would not stay here again. ...read more

Solo Traveler
James
March 12, 2007
Solo Traveler
8.0
Close to downtown and the river gave a nice relax feel.
Overall it was clean - has some spots on the ceiling and the maids were kind of loud in the mornings.
Family Traveling with Teens
Aimee
April 10, 2006
Family Traveling with Teens
8.0
This hotel is very close to attractions and the trolley system.
The creek view was marred by the buildings directly across from the hotel.

If you want a hotel that is close to attractions and the trolley, and you don't mind staying in a clean, yet older hotel, then this is a good one for you.

Reviews of Best Western Twin Islands
(1 - 7 of 7 reviews)
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