Calypso Cay Suites

Family friendly.

The first room we were given upon arrival was a disaster. It only had one bed and not a real shower. After a few complaints, we were finally given a different room the second night for the rest of our stay and it was much better. We actually started liking he place in the end. It is a good value for the money; however, last time the 2, 5-star hotel was a lot better. 2 stars would be more fitting. read more

After talking to an associate, I learned that this property was just taken over by calypso cay and they are renovating everything. It was more than efficient for what we needed.

For the money I was impressed the room was spotlessly clean though housekeeping did leave food from last person in fridge, bathroom was clean, room smelled fine, a nice experience in all hotel going through change of ownership so it isn't an amerisuite anymore.

This hotel was recently purchased from another hotel chain. The employees do not know how to operate their computer system. My reservation was tied to someone else's credit card and not mine. I can only wonder whose reservation was tied to my credit card. The first room I was given had not been cleaned by housekeeping. Trash in the wastebaskets, the bed linens were not changed, the carpet not vacuumed, and there were no toiletries (i.e. Soap). The second room I was provided was only better in that it had clean bed linens. The wastebaskets had not been emptied, the carpet had not been vacuumed, there was no soap, and the coffeemaker had not been cleaned. Since I only needed the clean beds, I stayed in this room. The employees excuse was that their computer system showed clean rooms as dirty and dirty rooms as cleaned. What I don't understand is why at 9pm at night all of their rooms are not clean. I think there is more going on at this hotel then I was told. The only positive thing I can say is they have no where to go, but up. They are renovating the rooms and closing a floor at a time to accomplish this task. Hopefully, the renovation includes new mattresses for the beds. My stay here was not enjoyable. Even for the price I paid. read more

This was the best choice we have made in a long time!

This hotel needs to have new staff who cares about the people staying there. Facilities need to work. Light breakfast should include something to eat. They had nothing for the "light" breakfast that they offered not even dry cereal and milk.

The hotel appears to be in transition or in receivership. Word from other guests is that it previously was a very nice hotel under the name "Amerisuites," which still appears on the hotel front. However, the room was ill equipped (e.g., broken remote, no coffee pot, no Kleenex, no lampshades!). There were 4 pools (1 closed, 1 dirty, and 2 reasonably o.k. But cold).

This place makes any one star hotel look great. I called for directions (waited on hold for 10 min) and they sent me the wrong way. All of the "Disney area" hotels/inns that are not at the Disney resort are near each other in 1 of 2 areas. This place is further away from Disney than Sea World. The staff was extremely rude. I tried to bring some problems to the attention of the manager. The manager said, "If you don't like it here stay somewhere else, I'm done talking to you." In their defense it could be that they are tired of listening to customer complaints because every time I walked past the front desk, guests where complaining. I have stayed at many national economy hotels and this one ranks below them. Its just that bad. As you walk into the room the smell of mildew just makes you want to vomit. The carpets are very old and stained. The a/c was extremely noisy and leaked onto the carpet. The bathtub had a stain on it like someone used it as a toilet. We changed rooms and that tub had the same stain, so I'm not sure the cause. The bed was the standard econ ones, but the sheets are just awful. My wife found fleas on the sheets. They allow pets so I would recommend this place if your animal already is infested with fleas. read more

1 star at best. Do not recommend this hotel.