Pedram
August 31, 2007
Group Traveler
3.0
I really didn't like the hotel being as a western.
Staffs not friendly and also rooms are not clean.
Wheel as a costumer which I used to stay in best western before as clean as it was. Instead of paying that money for this kind of hotel I could of reserve good hotel and at least feel comfortable to sleep over night. Windows needs to be changed. Walls need to be paint. I really don't recommend that hotel to any one. Also, the area was too crowded and I didn't feel that I am going to hotel I felt I am going to jail or some case which you can't even breathe. read more
Zed
August 26, 2007
Family Traveling with Teens
6.0
great location off the highways
Old carpet, lobby.
Renovation would be good for this hotel; especially carpet in the room was very worn out. Lobby is like the one of a motel. Amazing location as the highways are right there. It was a good thing they included continental breakfast otherwise it wouldn't have been worth it.
Joann
August 19, 2007
Family Traveling with Young Children
1.0
Economical.
Linen smells - the smell that sticks onto your hair and clothes. Swimming pool is too small / outdoor making it too cold, not usable.
Would not come back to this hotel again. Although staff is friendly, the bedding linen smells. Convenient location for lower middle-class business traveler.
Nam
August 17, 2007
Couple
8.0
We like the breakfast included
We don't like the pool odor in the reception area
I recommended this place for people with car because it is 15 minutes from Vancouver downtown by using the highway.
Yevgeny
August 17, 2007
Senior Travelers
3.0
Relaxed crew
Fight for eggs in the breakfast area
It is a very conveniently located hotel with reasonable rate and difficult time to drive in and drive out with terrible breakfast service.
Bill
August 4, 2007
Couple
8.0
They accepted my price.
Not quite up to the star rating I expected.
While a bit far from Vancouver's main attractions, this hotel was just a short walk (1/4 miles along a very busy highway and over a busy interchange) from a skyway station that took us right into the heart of town. We bought a day pass on the transit; left the car at the hotel (free parking that far out of the city, you're in the burbs) the hotel was clean and nice. Just not what I expected from a 3-rated hotel and the location was a surprise for its distance out. In the end, I was not sorely disappointed, just thought I could have done better price wise by myself. I will say that rooms in Vancouver are dear at the height of the season and I booked late. This hotel however, did not show up on the list of hotels while I was searching. read more
David
July 19, 2007
Solo Traveler
9.0
Very clean room, helpful cleaning staff, comfortable bed, working TV and shower.
Front desk wait was long and receptionist seemed unconcerned with being helpful.
Good hotel for visit on a low budget. Overall, good customer service, along with a clean room, a comfortable bed, and something to get me going in the morning. A good value. I appreciated the parking as well, as I felt safe leaving my car, unlike some hotels closer to downtown Vancouver.
Elaine
July 13, 2007
Couple
10.0
Clean, modern rooms, helpful staff, free cont. breakfast, casino nearby, fridge, microwave
Close to freeway onramp, difficult to access if you don't know where you're going. Heard trains nearby.
It was convenient for what I wanted. The room I was in was large and renovated and updated. There was a mini fridge and microwave. The pool and hot tub was privately situated, although we didn't use them. The breakfast was nothing special, but it was served in a nice room and it was free.
Leon
September 9, 2005
2.0
Nothing.
The hotel room was dirty. When we checked into our room we had to call custodian to replace dirty towels. The room had dust all over. The lock on the window was broken and I had to fix it myself to be able to lock the window. Window lower edge was dirty, door to the bathroom didn't close. Hallways are smelly with strong tobaco smell.
Heidi
September 7, 2005
10.0
the hotel staff really knew the area and helped us know where to go
It was farther from town than we would have liked to be.
the hotel staff was great, they were knowledgable and friendly. The hotel was also great, everything was neat and clean. We had nothing to complain about. It was a little far from where we wanted to be though.
Reviews of Best Western Chelsea Inn
(1 - 10 of 17 reviews)