Hotel Intercontinental Shenyang

Clean and proper. Desk staff is courteous, numerous and helpful. Very little wait time. English capability limited but always there and always informative. Room is clean, large and standard. The Italian restaurant on the third floor is medium at best in food quality (not bad decor though). The Chinese restaurant on the second is better. The breakfast in the lobby restaurant is not up to standard, but is convenient. All wait staff is courteous. Room service is quick and polite. Turndown service is one or two chocolate coins and is polite. Room cleanup during a multi day stay is adequate and the bathroom supplies good. Beds are made not changed daily, no vacuuming but all waste receptacles are emptied. There are two complementary small water bottles per day in the bathroom, but if you leave them in the main room, you are charged as if they were not complimentary. Take them back to the bathroom when finished and re attach the tag and there is no charge. Taxi service to and from the front door is excellent and the front door staff is invariably courteous. Standard and deluxe rooms pay a per diem for internet service, but it is reasonable by western standards. There is a cable already in the room for my laptop. The service is of good speed and quality. Altogether, would stay there again, but might be tempted to try other hotels in the vicinity to compare. read more