Candace from Williamsport,PA
October 22, 2009
Couple
7.0
Room was very clean and attractive.
I choose this hotel specifically because of pool. After recent knee surgery wanted warm water to relax, the water was cold and there were no entry.
Suzanne from Richmond,VA
June 27, 2009
Business Traveler
5.0
Friendly staff, great TV channels, A/C worked well.
Location, exterior run down, carpet old.
Ok for one overnight but would not stay here longer. Very nice staff and room was adequate. Decent work out room too. Convenient to airport but not an area I could walk in or feel comfortable after dark. Very few nearby amenities.
Karen Ethier from Springfield,MA
May 22, 2009
Couple
1.0
It was convenient location easy to find.
Breakfast was disgusting powdered nasty eggs.
Wallpaper was peeling, the shower leaked a lot after it was turned off, it the rugs looked grimy.
I was excited when they told us at the desk that there would be a hot breakfast. I cannot even begin to describe the way those powdered eggs tasted.
Karen from West Islip,NY
March 11, 2009
Group Traveler
3.0
The breakfast was good and the workers were friendly and helpful.
The room smelled, the carpet was damp, the shower was dirty.
The room smelled funny, the carpet was damp, and there was dirt in the shower. The toilet also leaked a little. Even with our low expectations we were still disappointed with our room. However, the hotel staff was very friendly and helpful, and the breakfast was also good.
David from New York,NY
March 11, 2009
Solo Traveler
3.0
Free wireless internet.
The shower head was for someone 5 foot 1.
For the price I expected a bit more, and was sorely disappointed. Two lights in our room didn't work, there were rust stains in the bathroom, they took away our towels but didn't replace them the second night, the outside side door wasn't closed (meaning anyone could walk in), and the whole place felt like it hadn't been renovated since it was built in 1985.
Belinda from Wickenburg,AZ
March 2, 2009
Senior Travelers
2.0
Shuttle from airport was prompt and courteous.
Ceiling plaster falling in room and bathroom, floor not vacuumed.
I was very disappointed in the quality of the room for the dollar amount spent. Poor housekeeping and maintenance of facility. Wallpaper peeling in the closet, with large amount of mold. Smoking room, had to ask for ashtrays. Carpet soiled and public areas dirty. Would not go there again.
Hotel Guest
October 21, 2008
Couple
6.0
Location and
convenience.
First room had terrible plumbing issues.
Karen
August 22, 2008
Family Traveling with Young Children
8.0
Friendly people/Staff.
The Bathroom was too small.
Nice hotel, great location, nice pool area, internet access for the kids. I would recommend staying there.
Carol
May 8, 2008
Couple
9.0
Girl at front desk was very helpful.
I paid for a night I could not use because of extenuating circumstances, no flexibility.
Hotel is fine.
Steven
March 21, 2008
Couple
3.0
Front desk clerk was congenial & apologetic about poor condition of room.
Very dirty room - hair in sink and on pillow. Carpet badly soiled.
Reviews of Clarion Hotel Albany
(1 - 10 of 29 reviews)