Clarion Hotel Albany

Nice hotel, great location, nice pool area, internet access for the kids. I would recommend staying there.

Hotel is fine.

I was not at impressed and was very disappointed in my stay at this hotel. The dead bolt lock did not work in my room, there was no chain lock, and anyone that had a master key could have come in our room at any time. I travel with my 8-year-old daughter & this was a huge safety issue with me. In the bathroom, you could hear cricket's chirping all day & night long. I saw what appeared to be a cockroach in the bathroom; we had to have the bathroom door closed with a towel at the bottom of the door. My daughter was very scared that they might come out & get her; she wouldn't go to the bathroom in the room. The pool area was not kept up. There were ants all over the floor area. My daughter got bit by one that scared her; she didn't want to go to the pool anymore. There were no towels in the pool area. The staff person in the pool area, was VERY RUDE, he acted like it was such a big inconvenience for him to even be there. At one point he made the gesture of a gun and had it up to his head, which again frightened my daughter. The pool water was very cold; I even called before I made the reservation to make sure it was a heated pool. I did not feel it was heated at all. Hotel was close to a highway and you could hear trucks go by. All in all, we definitely will never stay at this hotel! read more

Convenient location is the saving grace for this "Okay" hotel. The restaurant and bar are friendly with good (not excellent) food and selection. Prices are average for the area. The hotel is old and in need of repair in many areas. My bathroom faucet was loose, the tub didn't drain very well, and the paint was peeling in the room.

The Clarion's staff was friendly and helpful when communication took place, however, the room was pretty worn and cleanliness was not high on their list of priorities.

Clean, would stay again if staying in that area.

I was disappointed with this hotel. The location is near the highway (road noise) and in an industrial area right near a bad neighborhood. If you come in the way they direct you it doesn't look bad. But miss a turn and the neighborhood you drive through is pretty scary. I had the hotel change my room after the first night, so I stayed in two different rooms. The first room was on the first floor; one of the beds was on a frame larger than the mattress, so parts of the frame stuck out and were hazardous to me walking around the room. The rugs were sticky and the bathroom was not maintained well. Everything felt dirty except for the sheets themselves. The second night's room was upstairs and in better shape in terms of cleanliness and safety, but the bathroom was still beat-up looking and old, the toilet was even set at an odd height, lower than a standard toilet. I don't blame the staff but this hotel felt like a cheap hotel that hasn't been properly maintained in years. I wouldn't stay here again. read more

Staff was great.