Rosina
February 4, 2008
Couple
8.0
It was very close to the cruise ship pier.
Drapes did not close for room privacy.
While fine for an overnight stay I would not want to spend several days there. The neighborhood was not good and the food was not good.
Barbara
September 10, 2007
Couple
8.0
It was clean.
The check in staff was not very friendly; entering parking structure was too small & hard to enter from street.
The front desk personal was not very friendly; it was business as usual type of attitude. When calling front desk they never answer phone I had to go down stairs to get help twice and the one time they did answer phone & we advised them that housekeeping forgot to leave clean towels it took us 3 additional calls before we rec'd them. Also the day of check out we requested last check out (1hr.) They approve it but 30 mins. Later front desk called us & told us that we were late checking out. Check out is 12pm we asked to leave by 1pm. This hotel needs to train their front desk employees better customer skills & come up with a better system in providing guest better service. read more
Felicia
July 25, 2007
Couple
3.0
The ground level parking was easily accessible.
The hotel overall needed updating, the beds were very uncomfortable!
I'm sure back in 1980, this hotel was very nice. However, it is 2007 and this place needs to be updated badly. The lobby area was not welcoming, the room was spacious. However, the beds were extremely uncomfortable, and I disliked that there was no mattress cover on the bed. The television reception was poor. We purchased an additional night's stay and the requested to be in the same room, when the housekeepers came by the room to clean, they tried to kick us out! The housekeepers ended up calling to the front desk to verify that we were okay to be in our room. Honestly, I would have fathered stayed at a Comfort Inn. read more
Channon
July 3, 2007
Couple
10.0
The room was very nice and the beds comfortable.
The hot tub did not work.
Very good place to stay at. My three friends and I very much enjoyed our stay. Even with 4 of us in one room, it was still very comfortable.
Art
February 20, 2007
Couple
3.0
The only thing I liked was the staff, they were friendly.
For the price paid we did not get what we paid for.
Room service is terrible, they took a long time and the food was cold. The carpet was dirty and the linens were not what we expected from a holiday inn. The location was in a terrible place and the parking was horrendous! I would not recommend this place to anyone. We couldn't even get good reception from the satellite on the television. Overall for this to be a romantic getaway for my wife and myself I would never recommend this place to anyone. read more
Evelyn
February 19, 2007
Couple
9.0
Clean attractive personnel were very friendly and helpful.
Parking.
Good location, great staff, cleans comfortable rooms. Great ambiance for a lovers retreat. Beautifully decorated.
James R. Parrish (Fu
November 12, 2006
Couple
2.0
Historical, nice lobby.
When I opened the refrigerator door a cockroach came out!
This hotel is old and tired. The room had a weird smell to it. For some reason they tried to put us into a smoking room. Even though I demanded a non smoking room, they made it seem like I was a big inconvenience. I will no longer pick a 2 star hotel in san Pedro, because I cannot risk getting the "hotel of doom" again. This hotel is almost to the point of getting a 1 star rating. read more
Denise
June 21, 2006
Couple
9.0
Rose at the front desk! She was spectacular!
The parking and the rumbling of the traffic passing by.
The hotel pictures do not do it justice. The hotel lobby and dining area are beautiful. The room had a very unique charm about it. It took me back in time.