Comfort Inn Fayetteville

For it being an older motel I guess it was O.K. It needed some work done to make it more up to date.

Comfort Inn had only one person manning the hotel at my arrival. 1:30 a.m. I was given a room that was located in the rear of the building with no lights. A staff from another hotel was called to escort me to the hotel. Once inside, there was no safety lock and I was informed to put a chair behind the door. I asked to be placed in another room. I then had to leave the room on the 2nd floor in the dark and no one to assist with baggage. I am handicapped and walk with the assistance of a cane. I was given another key. The key to the room was not activated. I again returned to the front desk in the dark, and again refused to ensure the key was activated. I had to sleep in my car while I waited for another staff to arrive. I was in severe pain, so I went back inside and front desk guy gave me the same key and it still was not activated. I was then told by that she called her Manager and was told they were checking me out at 5:00 a.m. I was tired, sleepy and in pain with no where to stay. I am also disabled. Another staff member arrived and requested to to escort me to the same room. Refused and took me to another room. I had a 10:00 a.m appointment that had to be canceled because I needed rest and to recoup from pain. I checked out because I was told by front desk that her manager said they could not accommodate my disability needs. I received a phone call from Priceline stating I could return to the same hotel. When I tried to check in, I was told I had no reservation. I showed them my reservation. He called management, and was informed to give me a room. I was treated as though I had no reservation. read more

Hotel was clean and convenient to the interstate, but was a little far away from local restaurants.

The hotel was easy to find, and the staff was very friendly. The breakfast was what we expected. But the beds were not made up properly, and we had problems finding the ice machine. The free car was was a plus because we were traveling from Florida to Maryland.

I feel that although there was nothing wrong (i.e.: friendly staff, and clean) this was definitely overblown. I would not stay there again and if it wasn't so late and everyone so tired I would not have stayed there this time either. Upon entering, I was very displeased with the quality of the room.

Room had a badly leaking sink. I had to use the bathroom waste basket to catch the water. The air purifier that was in the smoking room didn't work. The bathroom fan, when it worked, was very noisy. Bathroom fan cover fell off overnight and woke me.

Overall very good stay. Only bad thing was Shoneys restuarant next door was robbed during daylight hours 20 minutes after eating breakfast there.

If you need a place to stay overnight in a pinch this is the perfect place.

Basic, clean and close to freeway for a nice stop if you're traveling. Good value also.