Andrew from Lake Elmo,MN
July 28, 2009
Couple
2.0
Its location was good.
Hotel room, 410 was in very poor condition. The a/c didn't work well and formed a leak. Informed front desk, they did nothing.
This hotel was worse than expected. The door hinge was rusted and falling off the frame, which is amazing because there wasn't even a door hinge pin! The bed was ok.The location was good. The a/c didn't work and actually formed a leak which flowed to the 3rd floor. After contacting the front desk 3 days in advance, found them to be very unhelpful. They did nothing and we slept in a hot room for the remainder of the trip. read more
Teisha from Winnsboro,SC
July 23, 2009
Family Traveling with Young Children
1.0
Nothing.
Staff was not cooperative and room old and not very well kept.
I would never recommend this hotel to anyone visiting the Orlando area. The room was is very poor and questionable condition, sheets were not clean apron arrival and the hotel was poorly staffed at night. Don't ever stay at this hotel.
Lorrie Anne from Starke,FL
July 22, 2009
Couple
7.0
Clean.
Very small room and bathroom.
For the price it was a great value. Very close to everything. Would stay again.
Carole from Jacksonville,FL
July 14, 2009
Solo Traveler
10.0
I love the location.
Their was nothing I did not like.
The hotel was very, the staff was very kind and helpful.
Laura from Green Cove Springs,FL
July 11, 2009
Solo Traveler
9.0
Clean room for a great price.
The room was a great value for the price. The charge for my pet was reasonable. Very clean.
Harley from Mechanicsburg,PA
July 8, 2009
Family Traveling with Young Children
2.0
Continental breakfast, too crowded, security was a concern.
Kerbi from Tampa,FL
June 23, 2009
Couple
10.0
It was close to universal studios.
Timeshare reps hit me up less than a minute after check in.
Overall
I think it was a very good choice. The bed was comfortable, the room was clean, the shower had great water pressure with a massage shower head.
I will stay here again on my next trip to Orlando.
Deb from Torrington,CT
June 9, 2009
Solo Traveler
10.0
The friendliness of the staff made the stay nicer, they went out of their way a lot.
The sinks in the bathrooms stuck out too much for shorter people.
The hotel was beautiful, staff was delightful and ready to assist (and did). The sink in the bathrooms, while brand new and marble, stuck out too much. I am only 5'2 and I could not brush my teeth in that sink. I couldn't reach it when I bent into it. Beautiful and grand but, not user friendly.
Hotel Guest from North Augusta,SC
June 2, 2009
Business Traveler
5.0
Insisted on a credit card then charged a $3.00 resort fee.
Josh from St. Petersburg,FL
May 12, 2009
Couple
4.0
The staff seemed to be annoyed at having to work.
A decent hotel for the price. I loved the location as it wasn't directly on International Drive. Being on Universal Blvd was perfect for visiting Citiwalk and other Universal attractions. The hotel staff seemed annoyed at having to work; there was a sort of condescending attitude I felt with which I and other guests were having to compete in both front desk clerks (not to mention being accosted by the attraction ticket salesman in the lobby). The rooms (if in a smoking room) were a bit musty, but that was to be expected if you don't request a non-smoking room. Additionally, it was clean, but clearly an older hotel. All in all, it is a good hotel if you are on a budget. But, I will shop around next time. read more
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