John
August 23, 2007
Solo Traveler
3.0
Close to eating establishments.
They care about the price per day.
This hotel does not care about your contracts. I checked king-size bed on mine and the hotel says they don't have to meet that selection. On the other hand, they say they can't discount my daily price because is on the contract. A double standard that is unacceptable. After much complaining, they finally gave me the room I requested on my 3rd day of 4. There was also a charge for 'services.' read more
Joel
June 6, 2007
Solo Traveler
6.0
Proximity to Walt Disney World.
The buildings are old and need an overhaul.
The breakfast was severely lacking--basically just bread and juice. No fruit or cereal that I could see.
Christie
May 4, 2007
Solo Traveler
3.0
Free breakfast.
Horrible customer service. Not honoring call-ahead request.
We were very disappointed with this hotel. I called ahead weeks in advance and requested a non-smoking room. My son got sick on the way to Florida and by the time we reached the hotel, he was vomiting violently. As I was trying to check in the young girl working the desk barely looked up from her cell phone conversation. She only put her call on hold to give me directions to the room. When I tried to ask her a question, she acted frustrated with me for interrupting her call. I was the second person in line and there were 3 people behind me all waiting to check in and she never hung up her cell phone. When we got to the room and realized it was smoking, we immediately called down to the front desk as my son could barely stand the smoke, and she pretty much said "no other rooms available" and hung up the phone. read more
Ray
December 26, 2006
Solo Traveler
6.0
The staff was friendly.
They charge extra "resort" fees.
I found the price/quality ratio to be adequate for the star rating.
Don
December 14, 2005
Solo Traveler
9.0
Excellent amenities, safe, microwave, refrigerator, ironing board and iron, coffee maker, hair drier.
N/A
N/A
Kim
December 8, 2005
Solo Traveler
9.0
It was clean, and the staff was really helpful.
Check out is too early.
I thoroughly enjoyed my stay, and am looking forward to my next trip.
Damian
November 23, 2005
Solo Traveler
10.0
Convenience.
Nothing, really.
Close to Disney attractions, close to shopping, clean rooms, friendly staff.